Contact info for sales support

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You can contact Allegion Customer Service (Sales Support) or Technical Support (Product Support) by phone or by email. To contact by phone: call 877.67...
NOTE: You can also reach your local sales office by dialing 877-671-7011 and selecting option #3 from the main menu. You will be directed to your sales office based on the area code ...
Please refer to the Allegion Contact Us web page for all inquiries in North and South America.Contact Us for Europe, Middle East, India, Africa and Asia Pacific,  You can also r...
First,  make sure the device is being tested while it is mounted to the door with trim installed.   (Testing the device on the bench may show behaviors that will not occur once the d...
There are a few things that can cause a closer to slam. The closer could be adjusted incorrectly. Turn all regulating screws clockwise until they stop. Then open each valve 1 and 1/2 turns. If t...
Wiring and Riser diagrams can be accessed at:Common wiring diagrams can be accessed at:  http://kc.allegion.com/.   Click on the "Common Wiring Diagram" link.To request a custom wiri...
To contact technical product support for Schlage Biometric Solutions products:Telephone:  877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email:  read...
Because of the new extended LCN warranties and the desire to be consistent across the entire Allegion premium brands, LCN will be moving away from offering an out-of-warranty repair service beginni...
The Schlage full size construction control key part number is 48-056-ICX.  The ICX suffix will change depending on if the key is for a new job or existing job.   New jobs: Specify "ICX"  E...