electric latch retraction does not hold

RELATED FAQS

Question
Answer
(For best viewing, use Chrome or Firefox browser.)ALLEGION EL SOLENOID ELECTRIC LATCH RETRACTION TROUBLESHOOTING GUIDE IF DEVICE LATCH IS NOT RETRACTING PROPERLY WHEN POWERED, FOLLOW THESE STEPS I...
The Von Duprin EL option can be added to any existing 33A/35A, 98/99 series exit devices. 
  For Product Shipped Prior to August 2012 using the old (black) potted module: a.       0-100 ft 14 gauge wire b.      0-200 ft 12...
 
The top rod is adjusted too short, so when pushpad is pressed it is not operating the top latch enough to get into the hold down position. The top rod would need to be lengthened by turning the lat...
Electric Latch Retraction(ELR) option for the 19 Series was discontinued in December of 2006.
The latch bolt on an XP98/99 exit device does not retract. The latch bolt will release and pivot out of the way when push bar is depressed or out side trim is activated.