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“ key retracts latchbolt ”

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Why would the 996L trim not lock or unlock when installed with 98 or 99EO?
The 98/99 rim and vertical rod exit devices are shipped with NL drive screw to function as a Night Latch. To convert the device to Class Room, remove the NL Drive Screw on 98/99 center case ass...
Why does my 7500 retract the latch bolt but not re-lock the trim?
The Von Duprin 7500 mortise lock body ships in the NL mode.  Either the function of 7500 lock body has not been changed to the Classroom function or the NL Drive screw is not all the way down. Step...
  Tips for changing the function: The NL Drive screw will not be visible when lock body is set to Classroom function There is locktite on the screw that makes it seem like its turned down enou...
Will a key from pull side retract the Chexit device latchbolt when armed?
Using the key from the pull side of the door does not retract the latch bolt on a rim or vertical rod chexit device.
CX98/9975 mortise devices will retract the latch bolt when the key is used on the pull side of the door.
Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
The L9466 Store/Utility Room lock can provide this functionality. Operation: Latchbolt retracted by knob/lever either side. Deadbolt thrown or retracted by key from either side. When the deadbolt ...
I can not remove the key from the cylinder on my BE365 deadbolt lock.
After rotating  the key to unlock the lock, you must return the key to its normal position to remove it. 
Can you add double cylinder to an existing 99 rim device?
The 98/99 rim device can be converted to double cylinder 98-2 or 99-2. Double cylinder features an inside key cylinder which locks or unlocks the outside trim (Classroom Function) and an outside...