QEL flashes red

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When trying to program a CM lock, it may display an error code with a solid green light and 10 read flashes. This indicates the lock has already been programmed with computer software and manual pr...
On power-up the CO-Series locksets will provide 5 quick RED Schlage Button flashes and 5 quick beeps to indicate that the electronics (credential reader) has been changed.  In order to recover...
When/If the electronics (Credential Reader) changed on a CO-Series lockset, the lock will respond with 3 RED Schlage button flashes and 3 beeps for any key press or credential presentation.&nb...
CO Reader Modules cannot be replaced by Reader Modules with a different credential type; for example, a magnetic swipe credential reader cannot be replaced with a proximity credential rea...
A Credential Reader MAY be replaced with another Credential Reader of the same type; however, a Factory Default Reset must be performed before the lock will function properly.
Most common issue listed below: Chexit devices shipped after 8-24-2015 with motor driven. The Green wire is not shoeted to the Red wire if no Access Control system is used.If Access Control is us...
 Chexit devices shipped prior to 8-24-2015 with solenoid driven. The GREEN wire is not shorted to the WHITE if no Access Control system is used.If Access Control system is used,...
CO Reader Modules are not individually replaceable, nor can they be swapped between locks. The inside and outside assemblies of a CO lock are a matched/mated set and cannot be swapped to change rea...
Improper mechanical adjustment or QEL calibration could cause the QEL cycle three times with solid LED and not work. First check mechanical adjustment on vertical rods or mortise lock device and co...
A red and green flashing LED's on a QEL indicates the device has been tampered with while power was applied, the push pad was pulled out at least three time. Wait 15 seconds and latchbolt will retr...
The push bar being pulled out three times while power is applied causes the lights to flash and the device to stop retracting.
Check to make sure there is no bind of the latch.