QEL quick connect

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The Von Duprin electrified steel mullions, 4854 and 9854 come with a quick connector that connects the electric strike wires from the mullion to the frame through the top fitting.  ...
Yes, the QEL device includes a cable assembly part number 110388-00.Since 12/2014, that cable comes in a package (part 116549) with the long cable mentioned above and the small cable that plug...
You may have a defective motor bracket, defective base plate or vertical rod could be out of adjustment.