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Customers should maintain their Schlage Utility Software at the latest version that is available.  This ensures that they have the latest features available and will be compatible with current...
Follow the link to the Schlage Technical Support page and find at the bottom of the page under "AD-Series Accessories" the Schlage Utility Software Update Guide,&...
Updating the Schlage Utility Software (SUS) on a Hand Held Device (HHD) will cause the SUS "Login Password" AND the current device "Coupling Password" to be reset to factory default settings of - 1...
To contact technical product support for Schlage Biometric Solutions products:Telephone:  877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email:  read...
To remove the Schlage L Series from a door reference the appropriate installation instructions found here at https://us.allegion.com/en/home.html
Please visit the Schlage Residential website (FAQ / Knowledge Center) for all product and Customer Care information.Click on the following to link directly to the Residential Product...
The programming processes for Allegion devices can be both product and features specific.  Some products programming processes are electronic in nature, others are physical in nature. &nbs...