user limit reached on reader

RELATED FAQS

Question
Answer
The message "Sorry, Can't Add" appears when trying to enroll a user on a hand reader.  There are 2 reasons this message appears:1.  The ID being enrolled already exists in the hand reader...
Template, ID, Time Zone, and Authority Level are the four fields that make up a basic user template in a biometric F-Series or E-Series hand reader.
Our biometric hand readers have a limitation on how many times you can try an unsuccessful  hand verification. This is similar to secure computer/ system logins that kick you out after a certa...