Von Duprin el troubleshooting

RELATED FAQS

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No, Von Duprin exit alarm ALK and electric latch retraction QEL or EL are installed in the same location and can't be ordered together with the same device.
If mechanism cover plate causes the EL solenoid to drop when slid over the solenoid, the solenoid plunger requires adjustment.  You must lengthen the rod by turning the hex nut in front of the plun...
To keep the Von Duprin electric latch retraction EL or QELA exit device dogged (retracted) all day, have your access control, Key pad, key switch, fire alarm contact or any other signals ...
The 4600 Series operator has both a 12VDC and 24VDC output rated at 1A (combined load) to power strikes, maglocks, and other devices, but an EL device "always" has to have a separate PS914-2RS Seri...
The conversion kit does not contain a new mechanism case cover plate.  If a cover plate is desired you would need the Fire or Less Dogging Cover Plate for EL conversion kit and panic cover plate fo...
 HD-EL (Hex Dogging Electric Latch Retraction) solenoid and plunger can be replaced with standard EL solenoid and plunger on non fire rated exit devices, but this should not be used on a daily basi...
HD-EL conversion kit for 3 feet exit device is 050384-00 and for 4 feet is 050385-00.
The Von Duprin PS914 power supply with either the 900-2RS  or the 900-4RL option board is required.
Followings are the list of the electric latch retraction EL/HDEL (hex dogging), QEL (quiet) kits: 114317-00 QELA Mod. Conv. Kit 040061-00 QELA Mod. Conv. Kit...
The potted circuit breaker for the Von Duprin EL device does the switching from the 16 amp pull coil on the solenoid to the .33 amp holding coil of the solenoid.
  For Product Shipped Prior to August 2012 using the old (black) potted module: a.       0-100 ft 14 gauge wire b.      0-200 ft 12...
 
The Von Duprin PS914 power supply must be used on the EL devices with either the 900-2RS or 900-4RL option board since the EL devices requires power supplies set at 24VDC to be able to provide the ...
  You can use a Von Duprin PS914 power supply with any of the following option boards depending on the application. 900-2RS board  will power 1 or 2 devices that do not require timing from pow...
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...
You can not use these options together on the same device per the following reasons: QEL/EL device retracts the latch bolt of the exit device allowing entry. CX (Chexit) device locks the p...
The best way to test the Von Duprin EL solenoid is with an ohm meter. You must test both coils to make sure the solenoid is good. The coil has three wires; green, yellow, and orange. The green...
The Von Duprin EL option can be added to any existing 33A/35A, 98/99 series exit devices. 
An EL device can't be converted to mechanical device. If the device is not connected to the power supply, it would function mechanically but no mechanical dogging option.
Chexit devices shipped after 8-24-2015 with motor driven:Attached is the installation instructions of the the Von Duprin Chexit devices that includes the wiring diagrams.Installation Instructions&n...
Chexit devices shipped before 8-24-2015 with solenoid driven:Attached are the single and double door wiring , cable voltage reading documents for trouble shooting, and the installation in...
You can power both mag locks and EL devices from PS914 power supply.
It requires 900-4RL and 900-FA option boards to release the mag locks when a fire alarm is activated. Specify PS914 x 900-4RL x 900-FA.
It can but the solenoid will need to be purchased through New England Door Closer as the factory discontinued the old ELR solenoid (part #650092-000) in June 2010.
Following could cause the EL device to pull and drop repeatedly.  Short to ground  on EL wiring.  Incorrect wire gauge used.  For wire run and gauge requirements, click HERE  Wrong power suppl...
The ND electrified motor driven locks shipping as of  March 14, 2016 has a field selectable operating mode, you can convert from EL to EU or EU to EL by flipping a switch on the chas...
The electrified ND electrified solenoid driven lock shipped prior to March 14, 2016 can be converted between fail safe (EL) and fail secure (EU) by swapping out the solenoid, sleeve,...
The Falcon EL devices can be operated in a continuous duty cycle.
The PS914-2RS is the required power supply to operate 1 or 2 EL devices.
You can not have an EL and SS in the same device as the EL and SS devices have two different base plate assembly.
The EL wiring adapter is not needed for QEL devices.
PS914 with either the 900-2RS option board for powering 1 or 2 devices or the 900-4RL option board for up to 4 devices.
The EL exit device connects to the O1 and GND, or O2 and GND of the 900-2RS board.
See attached instruction. PS914 Installation Instructions
Following could cause the fuse to blow in Von Duprin PS873 power supply. PS873 power supply provides 2AMP at 24VDC or 4AMP at 12VDC. If this limit is exceeded the fuse will blow in the power sup...
 A 1 1/4" cylinder with straight cam is required for the Von Duprin SD (Special Dogging) exit device option.
The cylinder cam must be inverted with the SD option to work properly.
The 871-2Q or 900-2Q will operate the Von Duprin EL devices.
For devices shipped after 8-24-2015 with motor driven:  a.       0-200 ft, use  #18 gauge wire b.      0-500 ft, use #14 gauge wir...
For Product Shipped prior to 8-24-2015 with solenoid driven:          a.       0-100 ft, use #14 Gauge Wire      b.&n...
SD is Special cylinder dogging in the center case of 98/99 rim and vertical rod non fire rated devices and is available with standard, EL, QEL, CX and ALK.
Products shipped on or after August 8, 2012 no longer require the EL wiring adaptor. The ELK Wiring Adaptor (900ELK) was used only when using the PS914 power supply with either the 900-2RS or 900-...
Use a normally closed fire alarm as the input to the power supply option board (PS873-2 or PS914-2RS), this will hold the latch retracted.  During a fire alarm, the contact will open, dropping...
Product Ordered after 7/10/2012 - Product identified by label on QEL motor You no longer need to use the 900-2Q option board (no longer available) with the PS900 power supplies to ...
Product Ordered before 7/10/2012 - Product identified by no label on QEL motor. You must use the 900-2Q option board with the PS900 power supplies to operate the QEL devices.  The attached ta...
The EL (Electrified) option is available with Von Duprin XP98/99 exit devices. To order, specify ELXP98/99 with proper trim.
The capabilities of the auto operator and the required operation of the opening will affect the selection of a power supply.
The 900-4RL has two out put for EL devices and signals to the auto operators to open the doors. PS914 power supply is required with 900-4RL option board to operate the EL device and auto operato...
Von Duprin PS914 x 900-4RL supports two EL with two auto operator.
Current EL and QEL baseplate conversion kits can be used on all latching types of the 33/35 series (non "A" version which were manufactured prior to 2003).  At one time, the obsolete black EL ...
EL is Electric latch retraction and retract the latch bolt into the exit device center case.  E references the electric unlocking of the Pull Side trim for a Panic Device.   With the E function, th...
Application is based on how the door will be used.   Please contact Product Support at 877-671-7011 to discuss your application and select the correct device for your opening.
Reference The 914 Installation instructions.
Von Duprin 22 series are not available with electric latch retraction EL option. 22 series are the economy device and are only available with RX, LX and exit alarm ALK. EL option is only availa...
 Electric latch retraction, EL, devices are only available in 24VDC.
The EL Wiring Adapter is not needed for a CX device.
The solenoids are different.  The current standard EL solenoid and mounting bracket is a one piece unit. The bracket is crimped into the front of the solenoid. This solenoid and plunger has no mech...
The Von Duprin LX kit would have a rod included in the kit.  The EL-LX switch kit does not include the rod as the EL dogging rod is used.
The Von Duprin EL devices are rated for continuous duty.
There is not enough room for both options as the dogging mechanism in a standard cylinder dogging and the electronics for the EL or QEL options are both located at the end of the base plate. For 9...
Procedure for the L9090EL/EU, L9091EL/EU, L9092EL/EU, L9093EL/EU, L9094EL/EU, L9095EL/EUThese devices have a selectable switch in the upper right corner of chassis.  Simply move the switch to ...
Procedure for the L9080EL/EU and L9082EL/EUTo modify an electrified L9000 from EU to EL or EL to EU move the link pin to the appropriate location indicated below in Figure 1.  
Yes, the 4600 Series operators have a built in ES (electric strike) relay that can be used to unlock a strike, maglock, or EL device before opening the door.
 EL devices are wired to the Senior Swing, using the P10 (761465) cable.  Connect the "GRAY" wire to the SC terminal on the 900-2RS card in the Von Duprin Power Supply and the "VIOLET" wire to the ...
The power to the Von Duprin potted module also called potted circuit breaker is non polarized.
The attached table shows the part numbers for LX-RX and LX-RX-LC switches field installed.
The EL1490 does not use the same rods as the 1990. However, the EL1690 would use the existing rods which would be the device used to exchange a 1990 device.
The Schlage ND electrified locks can be ordered with a 3-3/4" backset, but the latch cannot be ordered separately because of UL regulations.
The PS861 will not power an EL device.  The high 16Amp current of the EL requires the PS914-2RS, PS914-4RL or the older PS873-2 power supply to operate.
The 900-2RS option board is used with PS914 power supply to isolate the inputs such as key pads or card readers from the outputs for EL electric exit devices.  The EL draws 16 amp inrush that needs...
Yes, the QEL device includes a cable assembly part number 110388-00.Since 12/2014, that cable comes in a package (part 116549) with the long cable mentioned above and the small cable that plug...
The 900-2RS is recommended to be used with EL devices but if you have a 900-2Q with PS914 power supply it can be used to operate up to two EL or one EL and one QEL devices .
EL only retracts the latchbolt or vertical rods/latches. ED retracts the latchbolt or vertical rods/ latches and the push pad of the device at the same time.
Some transformers in the power supplies provide a little humming noise and that is normal. If the humming in Von Duprin PS873 power supply is loud follow these steps. Remove the load from the outp...
There is no EL conversion kit for a 2390, the device will need to be replaced.
Since most wire transfer devices such as an EPT or electric hinges cannot provide large gauge wires, we take the small gauge wire into account when determining the overall wire size for the device....
The standard EL33A/35A and EL98/99 EL devices does not come with mechanical dogging. If the device is specified as a HDEL33A/35A or HDEL98/99 the mechanical dogging will be available on the HDEL...
You need to order the EL98/9947 or 3'  EL conversion kit.  This will fit on 28 1/8" minimum door opening on two vertical x vertical rod device doors.
The EL94/95 Inpact solenoid is different than the EL33A/35A/98/99 solenoid. The part for the Inpact solenoid is 113189.  
As of 1/16/2013, the 113189-00 EL INPACT SOLENOID/PLUNGER ASSY is no longer available.
Yes, part numbers for Falcon electric latch retraction EL conversion kits are as follows: 650147 for a 3' device. 650148 for a 4' device. 
Electric Latch Retraction(ELR) option for the 19 Series was discontinued in December of 2006.
There is no conversion kit to add EL or ED to an existing 1690 or 1790 series device. All of the components are built into the device, since the device does not have a separate baseplate.&n...
To trigger two EL devices with one access input, wire your input into SC & I1, the first two screw terminals, then jump from I1 to I2 terminals.
- AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device.  Be sure this screw is installed- Exit hardware and strike must be properly mounted ...
You can use Windows' "Hyper Terminal" to configure console port troubleshooting, set up a serial connection, and/or set up RS232 output on a biometric GT-400:  For the COM setting, go into the C...
Verify power input lines have 12 or 24 volts DC. Power up the 692, several self test beeps should occur and the internal relay will cycle then it will become silent In normal operation breaking...
The Von Duprin PS914-2RS retracts the EL or QEL device approximately 200 times with five second hold time after each pull.
  Pushing on the push  bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...
Inadequate power or wrong gauge wire is used the inrush current demand by CX will overload and shutdown the power supply.  You must use the Von Duprin PS873 or newer PS914 supply.   Related soluti...
The 050535-00 replaces the old Von Duprin EL solenoid part number 971687. 
Make sure the proper power supply (PS873 or PS914) and proper gauge and run wire is used for Chexit devices shipped prior to 8-24-2015 with solenoid driven. Related Solution: What wire&n...
The 8200 can not supply the power needed on an EL dev ice. The EL device requires a Von Duprin PS914-2RS or PS914-4RL power supply or the older Von Duprin PS873-2 or PS873-4TD models.
For most exit devices, please refer to the specific device series catalog for minimum door opening width the device can be cut down to fit.Be aware that some device options, frame conditions, and s...
The resistance readings for a Falcon 24 or 25 Series EL solenoid should read;Green to Yellow = Pull Coil, should measure between 1 and 2 ohms of resistance. Green to Orange = Hold Coil, s...
EL98/99-4 ft rim device required minimum of 35.2" with 5/8" stop height door opening on single door and 35.56" with 4954/9954 mullion.
The PS914 x 900-2RS option board doesn't have time delay. If time delay is required specify PS914 x 900-4RL. 900-4RL provides up to 75 seconds, 5 second  increment unlock time.
The 900-4R is used with PS900 series power supplies and has four independent outputs and inputs with no time delay. You can use any of these outputs with electrified hardware including EL devices a...
This is available.  You will need the SD center case kit, SD center case cover, and EL conversion kit.
The EL option is not available with WS98/99 series exit devices.  
The part number for the solenoid for the 1690/1790/2390 is 971687-00 and for the 1490/1590 is SOLENOID.142 (which is 971687-00 with a machined bracket).  The solenoid characteristics are the s...
You can operate two EL devices with PS914-2RS, up to four with PS914-4RL and up to eight with PS914-4RL-4RL with limited distance from power supply to the EL devices.
Recommend at least a 4 wire hinge and double up the wires for EL application.
This is not possible as an EL device is an electric latch retraction and requires power to unlock the door thus only available in Fail Secure.
Yes, 871-2 option board is included in the PS872 power supply and  will power 1 or 2 EL electric exit devices.
Following items could cause the DC output on PS914 series power supply to drop when access control is activated. Wrong gauge wire from power supply to the the power transfer. Excessive wire run...
Applies to L9090EL/EU, L9091EL/EU, L9092EL/EU, L9093EL/EU, L9094EL/EU, L9095EL/EUThe Schlage electrified L-Series wiring diagram can be found here and the re...
Applies to L9080EL/EU. L9082EL/EU (Discontinued)The Schlage electrified L-Series wiring diagram can be found here and the requirements are listed below. 24VAC or 24VDC (maximum 26V, ...
Click here to show the differences of an installed lockcase between the L9090, L9091, L9092, L9093, L9094, L9095 EL/EU and the L9080 EL/EU
The PS873-2 power supply will still operate the EL with new potted module.
EL wiring harness is no longer needed with new EL potted modules.
The old MPB842 power supply will power up to two EL electric panic bars but will not power the QEL devices.  A defective potted module inside the electric panic bar or defective power supply coul...
The EL retrofit kit will work with an old style 33/3547 exit device.
Levers may sag due to an incorrectly installed springcage or an incorrect springcage.Mortise locks with a fixed (rigid) lever such as an L9080 will use a spacer on the rigid lever (outside) and a s...
The 8200 Series operator CANNOT power a strike, maglock, or EL device. A separate power supply is ALWAYS required. There is an onboard relay to control a strike, maglock, or EL device.
The threaded bushing on the solenoid plunger requires 8-9 threads showing to operate correctly.
The hole should be drilled in the field once the end cap is located on the door.  It is a 5/8" hole, that is located 5/16" from the end of the mechanism case. See installation instruction of t...
The new motor driven ND electrified locks shipped after March 14, 2016 do not require a solenoid. The Schlage ND-Series electrified locks shipped prior to March 14, 2016 would have used a...
EL: Electrically Locked (Fail Safe), locks when power is supplied and is unlocked when there is no power. EU: Electrically Unlocked (Fail Secure), unlocks when power is supplied and is locked when...
This option is not available as the solenoid is in the mechanism case where the dogging components would go.  An HD-EL solenoid is not available, and Special Dogging(SD) is not an option ...
Products shipped on or after August 8, 2012 no longer require the EL wiring adaptor.
  The part number for EL wiring adaptor is 44486876-00.  The part number contains two adaptors.
For Product Shipped Prior to August 2012 using the old (black) potted module:a.       0-100 ft 14 gauge wireb.      0-200 ft 12 gauge wire&nbs...