User questions

Question
Answer
  • Why is the Von Duprin 55 or 88 series crossbar sagging?
  • What are the differences between the Von Duprin 47 and 48 latch assemblies?
  • Where do I install my Auxiliary Fire Latch (AFL) in a Less Bottom Rod, Fire Rated (LBR-F) exit device?
  • Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?
  • Chexit goes into alarm with fast flashing LED and not locking after rearm time.
  • Why can't I LINK my AD-Series lock?
  • What is a lock function?
  • What LCN closer is used for double acting door?
  • What are Overhead Concealed door closer?
  • DOUBLE ACTING
  • CENTER-HUNG DOOR
  • DOUBLE ACTING FRAME
  • Can you mount a 6030 closer in a hollow metal frame?
  • BULL-NOSE TRIM
  • What LCN closer is used for double acting door?
  • What are Overhead Concealed door closer?
  • DOUBLE ACTING FRAME
  • DOUBLE ACTING
  • What is the difference between the FE and DE-Series frames
  • Can you mount a 6030 closer in a hollow metal frame?
  • BULL-NOSE TRIM
  • CENTER-HUNG DOOR
  • How does Dynamic Channel Switching (DCS) work on the AD-Series?
  • DCS
  • Why can't I LINK my AD-Series lock?
  • Where is the template for the 718 trims made after 2/28/2011 for Falcon/Monarch concealed vertical rod devices?
  • Can the Falcon Monarch 718C or 718NL trim be used with the 25-C exit device?
  • What is the correct Schlage cam # for 718C for a concealed vertical rod device?
  • What Falcon cam is needed for a C987 cylinder for a 24/25-C device?
  • Is the Athena trim from Falcon Monarch the same as Standard trim?
  • Can a 712L or 912L be converted to L-NL in the field?
  • What trim will work with the discontinued Monarch18 series exit devices?
  • Can we still supply the 812 L trim for the Monarch 18?
  • Lead times, Freight policies and guidelines?
  • Which Falcon SC closer is the closest match to a LCN 4040?
  • What is a cylindrical lock?
  • What is a Grade 1 Lock?
  • What is a Grade 2 Lock?
  • What is the Buy American Act (BAA)?
  • Is the Falcon T381 a true classroom security function?
  • Why does the lever on my T lock lever droop?
  • What backsets are available on Schlage and Falcon locks?
  • How do I add / install memory to a biometric E-series hand reader?
  • How do I change the handing on my 7500 mortise lock?
  • What are the pin outs on the RS232/J4 connector on a F3-style main board in a biometric F-Series hand reader?
  • Can I communicate via RS-232 to a Hand Reader if they have an EN-200 ethernet or MD-500 modem installed?
  • Is the RU series lock handed?
  • Why won't my lever retract the latch on an S200?
  • Can automatic door bottoms be installed in standard Steelcraft doors?
  • How does the LM9000 LMV9000 product ship?
  • How can the Von Duprin 98/9975-L with 996L classroom trim function be converted as a night latch function in field?
  • What is the ME9453?
  • MORTISE PREPARATION
  • What are the minimum stile and rail dimensions for the L-Series door FG, FG2 & FG3?
  • Can an auto operator be installed on a Dutch door?
  • Can the electric strike be used with a vertical rod device on a fire-rated door?
  • What is a mortise lock?
  • What is a Mechanical Lock?
  • What are the standard hinge and lock spacing for doors and frames?
  • What other locks can the blue lever removal tool 24002693 be used with?
  • What is a Grade 1 Lock?
  • Why does my AD or CO series lock unlock when the lever is raised?