User questions

Question
Answer
  • Can decorative metal panels be installed over the entire surface of fire doors?
  • What is the standard backset for the ND locks?
  • How do I order an ND lock less trim on one side?
  • Are the ND, NDe, AD and CO levers the same?
  • What are the Rod and Shoe lengths for 4000 and 1000 series closers?
  • What are the 1460 closer arm options?
  • ROD & SHOE
  • Can I use an AD or CO - 993 Exit Trim with a Von Duprin 98/99 Concealed Vertical Rod exit device on a wood door?
  • What is the difference between the 4040, 4010, 4020, and 4110 series closers?
  • What can be done for a door that will not close against wind pressure?
  • How deep of a reveal will an 8200 Falcon Operator accommodate?
  • What is the standard reveal of 4040 regular arm closer mounted top jamb?
  • How do I prevent the arm screw from coming loose and sliding up and down the main arm?
  • Who to contact?
  • How to test the RX switch in a Chexit device.
  • Do you have a micro-switch with orange wires?
  • Does LCN sell replacement parts direct to customers?
  • Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
  • What should I do when my F-Series HandPunch is indicating "Memory Full"?
  • How do I contact Allegion Customer Service or Technical Support?
  • Lawyer or customer requesting to speak to a legal representative of Allegion.
  • Who to contact?
  • Do you have a micro-switch with orange wires?
  • How to test the RX switch in a Chexit device.
  • Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
  • What should I do when my F-Series HandPunch is indicating "Memory Full"?
  • Does LCN sell replacement parts direct to customers?
  • Installing the Schlage Connect Smart Deadbolt (BE468 / BE468GBAK / BE469)
  • How do I clear the HandNet for Windows error message, "Index or primary key cannot contain a null value" on a biometric HandKey?
  • Verify Handing & Setup of Motorized Electronic Deadbolt
  • Schlage Home app is unable to set up my Schlage Encode™ Smart WiFi Deadbolt (BE489)
  • What type of WiFi network is best for the Schlage Encode™ Smart WiFi Deadbolt? (BE489)
  • Can key blanks be ordered as each or do they have to be in boxes of 50?
  • What is a Primus lock out cylinder?
  • How do I prevent the ND85 button from rotating?
  • Is there a way to prevent an employee from making any type of punch (IN or OUT) during the lunch lockout period on a HP4000?
  • What is Everest 29 keyway?
  • What is the difference between Von Duprin LX and/or RX switches and the Signal Switch SS option?
  • Can the Signal Switch option be added to an EL1490 or EL1590 in the field?
  • Can the Von Duprin exit alarm ALK and electric latch retraction QEL or EL device be in the same device?
  • Does the Von Duprin ALK require the RX switch to operate?
  • DUAL SIGNAL SWITCH
  • SIGNAL SWITCH
  • SS SIGNAL SWITCH
  • Are CAD drawings available for Steelcraft?
  • Price Books
  • What options are available on the CE-Series doors?
  • What are the thermal factors for Steelcraft door products?
  • What options are available to add frame reinforcement for surface closer?
  • Hollow Metal price estimates
  • Are GrainTech doors available with hardware preps?