User questions

Question
Answer
  • Is a Steelcraft Tech Data Manual available?
  • What is the minimum stile dimension on the A14-Series door?
  • What is a Dutch Door?
  • How many anchors are in a frame?
  • What is a Hospital Stop?
  • Where can I find hurricane ratings for Schlage and Falcon?
  • What is a communicating frame?
  • What is the standard gap between a pair of doors hung with continuous hinges?
  • Are masonry T anchor fire rated?
  • Can a 1 3/4" thick panel be used in a fire rated transom frame with a transom bar?
  • What is the minimum stile for Schlage locks?
  • What is the minimum dimension from the edge of the door to a glass light cutout?
  • What are the minimum stile and rail dimensions for the L-Series door FG, FG2 & FG3?
  • What is the minimum stile dimension on the A14-Series door?
  • What is the door range for an ND lock?
  • What electric strikes are available for Von Duprin rim exit devices?
  • Can you use the 6300 with the 33A/35A device?
  • How do I contact Allegion Customer Service or Technical Support?
  • Who to contact?
  • How do I contact Schlage Biometrics Technical Support?
  • Schlage Residential products, information and brochures?
  • Does Allegion assist with access control?
  • Lawyer or customer requesting to speak to a legal representative of Allegion.
  • How do I find information on a Master Key system or structure number?
  • How to adjust First, Delay, and Retry in a PIM400 & AD400?
  • How do I wire an EL device to normally hold open the latch and release it during a fire alarm?
  • How to test the potted circuit breaker and potted module.
  • Are the EL wiring harnesses still required with the new potted module?
  • Is the power to the Von Duprin potted module polarized?
  • Will the PS873-2 operate the EL with new potted module?
  • What could cause the fuse to blow in a PS873 power supply?
  • What are the TWO red SCHLAGE flashes on an AD400?
  • Why is my Von Duprin QEL light flashing red and green?
  • Why did my CO Lock stop working after the Reader Module (electronics) was changed?
  • Can Steelcraft doors be prepped for the 98/9949 Concealed Vertical Cable Exit Device?
  • What is the maximum door size for UL fire rated doors?
  • Is the L-Series mortise lock UL rated?
  • What is the maximum size of a UL fire rated three (3) sided frame?
  • What makes the devices ordered with the HH hurricane rated?
  • Is the XP98/99 device hurricane rated?
  • Von Duprin electrified mullions and handing details.
  • What cylinder do I use on a Von Duprin Keyed Removable Mullion?
  • What mortise cylinder cam is needed for KR4023?
  • Is the keyed removable option KR available on Von Duprin aluminum mullions?
  • Which keyed removable kit is used with a 4754, 4854, 9854, or 9954 mullion?
  • Do the electric removable mullions come with a quick connector?
  • REMOVABLE MULLION
  • How does Dynamic Channel Switching (DCS) work on the AD-Series?
  • Can the AD-Series and CO-Series magnetic card credential readers be set to read data from different magnetic card tracks?
  • What is the part number for the wireless communication module, radio board, COM400, with the remote antenna connection (gold jack)?
  • What are the TWO red SCHLAGE flashes on an AD400?
  • How to adjust First, Delay, and Retry in a PIM400 & AD400?
  • RADIO FREQUENCY
  • Does wall board have to extend into the throat of a fire rated frame?
  • What is the maximum size of a welded elevation frame?
  • What is the rough opening in walls for frame installations?
  • Can an additional jamb anchor be used as a base anchor on fire rated frames?
  • Can steel frames be installed after the wall board is installed in stud wall applications?
  • How many P & D (Pierce and Dimple) holes are in a frame?
  • Are frames available without backbends?
  • Are Steelcraft products Sound Transmission Classification (STC) rated?
  • Are masonry T anchor fire rated?
  • What is a KD frame?
  • What is an astragal?
  • Are astragals required on 3 hour rated pairs of doors?
  • What astragals are available?
  • Are astragals required on fire doors?
  • Can the Von Duprin 5100 electric strike be used on a pair of doors?
  • What is the backset for a 98/99 rim device with a 1609 strike?
  • What strike would be used for a 25-R for pair without mullion?