User questions

Question
Answer
  • Where can I purchase HandNet Lite for my HandKey?
  • Can a door have an InPact device and glass lights?
  • Facility Code
  • On which operating systems is Handnet for Windows supported on?
  • What glass light kits are available in doors?
  • What is the Senior Swing 9540 REG arm part number?
  • Which arm is the same as the 4640 regular arm?
  • Why won't the friction hold open arm on my closer stay adjusted?
  • What is the maximum reveal for a regular arm 4642 operator?
  • HOLD-OPEN LONG ARM
  • LONG ARM
  • EXTRA LONG ARM
  • How long is the RGO?
  • Chexit goes into alarm with fast flashing LED and not locking after rearm time.
  • Can I order a "one piece" top rod for an 8827 for a 9' door?
  • I can not remove the key from the cylinder on my BE365 deadbolt lock.
  • Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?
  • What would keep the latch bolt on a 33A device from retracting all the way when dogged?
  • Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
  • Why would the 996L trim not lock or unlock when installed with 98 or 99EO?
  • Why won't my lever retract the latch on an S200?
  • Why is my latch not retracting when I depress the push pad on an XP98/99 device?
  • OPEN BACK STRIKE
  • Will the Von Duprin PS902 power supply operate the QEL device?
  • What power supply do I need for my 2 QELA devices with LCN auto operator?
  • How many Von Duprin QEL devices can be connected to a power supply?
  • Does the QEL retract the latch bolt and the pushpad?
  • Can I run 4 QEL devices from one PS902?
  • How are Butt Hinges located?
  • Price Books
  • How do I contact Allegion Customer Service or Technical Support?
  • What is the definition of double egress?
  • What is the difference between Panic Hardware and Fire Exit Hardware?
  • What backsets are Hospital latches available?
  • EL Device Troubleshooting Guide
  • Why would QEL retract and release repeatedly?
  • What would cause an EL exit device to pull and release repeatedly?
  • What would cause an EL device to pull and release?
  • How much amperage does the QEL draw?
  • Why is my latch not retracting when I depress the push pad on an XP98/99 device?
  • Schlage AL series
  • Which conventional cylinder cam is used with an Adams Rite MS series lock?
  • Will a Falcon cylinder work in a Schlage lock?
  • Will Schlage locks with a BD suffix accept a best SFIC core?