User questions

Question
Answer
  • What is the warranty for Steelcraft products?
  • Where are hardware templates?
  • How do I get a special template for a Glynn Johnson overhead stop or holder with special door considerations?
  • Can you mount a 4041 Cush arm with a EDA arm template and get 180 degrees opening?
  • Can I mount an LCN Cush closer with an GJ overhead stop?
  • Can a 4040 Pull Side closer be mounted with Swing Clear Hinges?
  • Price Books and pricing information
  • NDE - Construction Core Program Charges
  • What is the difference between the 09-713 and the 09-663 armor front?
  • Camera calibration on a hand reader, what should the row (r), column (c), and exposure (e) calibration values be to indicate proper camera alignment?
  • What does the E & T or H stand for in the falcon conventional cylinder section of the Falcon Price book?
  • The Ives catalog shows a 9624 offset pull that is not in the price book. What is 9624?
  • Is the ND lock available to accept Sargent, Corbin Russwin, Yale or Medeco cores or cylinders?
  • Are Interchangeable cores compatible industry wide?
  • Will Schlage make a cylinder in another vendors keyway?
  • Is a standard cylinder keyway such as "C" available in SFIC?
  • What sections are used on split keys?
  • Does Von Duprin still supply cylinders keyed alike?
  • Will a Medeco key-in-lever cylinder fit into an ND lock?
  • How do I access the template for the 9852/9952 Pool Gate Exit Device?
  • Where are hardware templates?
  • Is the 9852/9952 pool gate device available with standard 990/996 trim?
  • Is the 9852/9952 pool gate device available with electrified options?
  • Can you convert a 4041 Cush arm to a 4041 HCush arm and use the same templating?
  • What is the maximum degree of opening you can template a 4110 Cush closer?
  • Is there a wood door template for the 9957?
  • Where can I find a door template for the CS210?
  • What is the RU lock?
  • Who can adjust or replace the Chexit RX switch?
  • What is the Von Duprin Chexit module part number?
  • What is the part number for a horn on the Chexit?
  • What is the part number for the CX-RX switch?
  • Can the Von Duprin Chexit device be changed to ALK exit alarm?
  • Can a Chexit release delay time be changed in the field?
  • Can a Von Duprin 98/99 standard device be converted to a CX98/99 device?
  • What are the amperage and power supply requirements for the Von Duprin Chexit (CX) devices?
  • Why is the electric E996L-FSE trim used with a Chexit CX99 exit device?
  • Does Von Duprin offer an exit device for exterior use?
  • Can RX996 be used to inhibit Chexit
  • Is there an external horn for use with the Chexit device?
  • Is the the PS914 EL wiring adapter needed for Von Duprin Chexit device?
  • Can the NL key override be used on Chexit Rim or Vertical Rod devices?
  • Can the Chexit 98/99 be used with the E996 lever trim?
  • Was the old Von Duprin PS871 power supply replaced by the PS873-2?
  • Can an old style 33/35 series device be replaced with a newer 33A/35A?
  • Does LCN still make a 4010SE / 4110 SE?
  • How do you install the LCN 9530 Senior Swing (STD) pull arm?
  • Can you power an electric strike or maglock from the 9500 Series Senior Swing?
  • How do you install the LCN 9540 Senior Swing (REG) push arm?
  • Can a 4040 Pull Side closer be mounted with Swing Clear Hinges?
  • Can a 4000T pocket closer go 180 degrees?
  • Does the 4600 series operator have a Push N Go feature?
  • What LCN operator would be equal to Horton 4000 series operator?
  • How do you order a Senior Swing header for a 2810 on one leaf and a 2010 on the other?
  • What is the power output on the Senior Swing 9500 series?
  • Will the 9550 series Senior Swing work with a strike and auto flush bolts?
  • How do you get the digital read out to light up on the Senior Swing Control Box?
  • When did we start shipping the Senior Swing, Benchmark, and Falcon operators with the ES Filter?
  • Does the 9540 Senior Swing need a separate relay board for wiring to electric locks?
  • Can the 283 strike be used with a metal frame with concealed vertical rod devices?
  • Where is the template for the 718 trims made after 2/28/2011 for Falcon/Monarch concealed vertical rod devices?
  • Is the Von Duprin 1609 strike fire rated for pairs of doors?
  • Can I use an AD or CO - 993 Exit Trim with a Von Duprin 98/99 Concealed Vertical Rod exit device on a wood door?
  • What is the difference between Von Duprin 98/9947 and 98/9948 concealed vertical rod devices?
  • How to adjust a 4010 hold open arm?
  • What would cause a 4111 HEDA to not hold open?
  • What is the SUS feature "Device Template"
  • Issues Receiving E-mails from Engage
  • How do you adjust a door closer?
  • How do you adjust the hold open time on a 4600 (4630/4640) operator?
  • How do I set the hold open on my 4040 closer?