I am unable to remove my key from a B600 B700 B800 deadbolt.

This is usually caused because the wrong tailpiece is being used on non-IC cylinders or the incorrect driver for IC options. Use the below descriptions to identify which they need.

NON-IC: There are two different tailpieces used on this product depending on the cylinder used; Classic, Everest, Primus, or Modular. 

  • Non-Modular Classic sections should have a gold colored tailpiece (part# B610-044 for 1-3/8" to 2-1/2" door thickness).
  • Modular, Everest, and Primus sections should have a SILVER colored tailpiece (part# B610-084 for 1-3/8" to 2-1/2" door thickness).

FULL SIZE IC: The driver (B600-029) should be gold in color for all keyways. If silver in color, then the driver (B520-235) is a BC100 style and should be replaced with the gold one.

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