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RELATED FAQS

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If the error "Device does not support this action - E802" appears when trying to couple the lock, it is generally because the user is not pressing the SW1 tamper button 3 times, but instead pressin...
In order to properly couple, the interior pushbutton must be held down while tapping the SW1 (tamper switch) three times.  This will enable the lock to couple to the HHD.
In the AD and CO Series replacement parts guide it shows the same part number 46929295 for the 993R, 993S, and 993M. The pictures show that the 993R and 993S have a flat straight tailpiece and the ...