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Please refer to the Allegion Contact Us web page for all inquiries in North and South America.   Contact Us for Europe, Middle East, India, Africa and Asia Pacific,  ...
A purchase order must by entered through Order Entry. Part number 50-123 for Schlage and 50-123F for Falcon.   Reference the structure number (preferred) or an order num...
You have a few different options to get all of your locks keyed alike. The first is to order form Build.com, they have any option to key your order alike at checkout for no extra charge. If you're ...
“Cache Mode” is an AD-Series feature which, accumulates and stores valid credentials that have recently been granted access by the Access Panel or head-in system. This recently granted access histo...
The number of bits selected for "Card Bit Format" on an AD400 or AD300 must be equal too or larger than the bits on the cards in use. Setting this number correctly enables the cache mode collectio...
The AD300 and AD400 devices do not store audits during cache mode.  Audit "Date and Time" information and the saving of audit information is an Access Control Panel function, and during cache mode ...
An AD400 granting credentials access in “cache mode” will blink the Schlage with the normal green LED, followed by a brief red Schlage LED flash, indicating no RF communication and access was grant...