connect right hand

RELATED FAQS

Question
Answer
Make sure the lock AA batteries are good. 4.8 VDC or higher.
When in its “Active state”, the mechanical key switch can prevent USB connection. Make sure the lock key cylinder and tailpiece are properly installed.
Make sure the mechanical triangles on the back of the outside escutcheon are aligned properly.  See the installation instructions at www.schlage.com/support Schlage Technical Support.&nbs...
If the Schlage Utility Software pops up a "E201 error", just ignore it, and tap "Device Options" or update your firmware. See 78451  
Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message.  The symbol should be a USB symbol when working with USB enable product...
1) Make sure the lock batteries are more than 4.0 volts. The USB connection will not detect or communicate with a voltage lower than 4 volts. Many times a firmware update will draw d...
2) Make sure the SUS/HHD is set to communicate using USB connection mode in SUS.  You should see the familiar USB symbol on the SUS main Screen in the bottom right corner.  If you see a S...
3) When you update with NEW firmware replacing very OLD firmware a S1 RESET is suggested after the update. This initializes all the AD-Series memory locations to the new firmware. S1 is the ...
4) Make sure the HHD-USB cable is securely inserted into the HHD and into the lockset.  
5) Inspect the HHD-USB connector(s), ensure no pins are damaged, recessed or out of alignment. If a damaged cable is found customers should see their dealer for a replacement or they can order a re...
5) If working with a CO lockset, the mechanical key switch needs to be in its "Inactive" or normal position.  Ensure the triangle alignment on the front escutcheon and that...
A  LHR (left hand reverse) door uses a RH (right hand) door closer. A RHR (right hand reverse) door uses a LH (left hand) door closer.
A door can be handed in several ways. The easiest way is to stand on the Push side of the door. Push the door away from you as if you are going to walk thru the opening. If the hinges are on yo...
To determine the hand of a door, view the door from the outside, security side or key side of door.  Once there identify which side are the hinges located on the, right or left side of t...
Go to the push side of the door opening.  See above illustration. If door swings out to the left, it needs a left hand door closer. If door swings out to the right, i...
If an access control system is not available to test the card output on a hand reader, this card emulation test can be done to verify the card format is correct.  These steps will guide you in...
The process to change the Credential Reader on an AD-Series lock is as follows: Note: To ensure firmware compatibility of the lock and reader, it is important that the firmware in the LOCK and the...
For a door closer that tries to open the door instead of closing it:The closer body could be mounted backwards on the door - check instructions for proper closer orientation.It could be the wrong h...
The door handing determines the finish of the latch and strike. Left reverse and right reverse doors default to outside trim Left and right hand doors default to inside trim If lever an...