If you have questions related to an existing masterkey system developed by Allegion or an existing structure number, please e-mail your request to Product Support for Mechanical Locks.
You can contact Allegion Customer Service (Sales
Support) or Technical Support (Product Support) by phone or by email.
To contact by phone: call 877.67...
NOTE: You can also
reach your local sales office by
dialing 877-671-7011 and selecting option
#3 from the main menu. You will be directed to your sales office based on
the area code ...
23848385 is the part number to order for the COM400 radio board that has the MCX jack for the optional RF antenna. It is shipped in the PIM400 and WRI400 so if needed for the wall mounted module yo...
The only difference between the COM400 in a door lock (AD400) and the COM400 in a wall mounted interface module is the MCX jack, which is provided for the optional remote RF antenna when needed o...
The COM400 has only two versions of FW, 2.2a and 2,2d and they are cross compatible and completely functional with all AD-Series wireless devices. There is no reason to change a FW 2.2a to a FW 2...
To get a dry contact signal from a Chexit device to monitor the alarm, use the blue and brown wires (do not connect the blue to the red) of the harness connector cable tha...