door closes but does not latch

RELATED FAQS

Question
Answer
Hold Open Closers & Magnets (Fire/Life safety products) provide a wide range of solutions.  Single or multi-point hold open closers Utilize an electromechanical closer. Hold the door o...
Both the ND50 and ND53 will not unlock when the door is shut.  The only way to pop the button is by turning the key on the outside or the lever on the inside.  Occasionally custome...
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...
There is potential for ND40/ND44's manufactured around March 2011 to remain locked after egress, or after the latch is depressed.  There was an issue with the keycam that created a bind when l...
  How to:  What are the steps to adjust a door closer?   Facts: All LCN and FALCON door closers will have 3 regulating valves and a spring adjustment.  All cl...
Latch is broken, Please call #888-805-9837 or email consumer.support@allegion.com for a replacement latch.
If a door is being held open by the LCN SEM 7800/1900 magnet or any ME/SE Series Sentronic LCN closer, you can remotely release that door to close by ordering the following parts and wi...
AL-Series and discontinued D Lever-Series locks use castle nuts to hold the chassis to the spring cages and to keep the chassis positioned in the door. This causes confusion at times when the lock ...