Double doors cycling erraticly

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If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...
Ensure the end user is using the latest version of the Schlage Utility Software application.
When the GWES error occurs, RESET the Hand Held Device using the RESET button under the battery cover.  After RESET of the Hand Held Device (HHD), the error will be gone.
Improper mechanical adjustment or QEL calibration could cause the QEL cycle three times with solid LED and not work. First check mechanical adjustment on vertical rods or mortise lock device and co...