download slage utility service

RELATED FAQS

Question
Answer
Customers should maintain their Schlage Utility Software at the latest version that is available.  This ensures that they have the latest features available and will be compatible with current...
Click here to go to the Allegion site.As of 5/19/2020 Latest version is: 6.8.2
Updating the Schlage Utility Software (SUS) on a Hand Held Device (HHD) will cause the SUS "Login Password" AND the current device "Coupling Password" to be reset to factory default settings of - 1...
A B663 exploded view can been found here.
A service kit is available, part number 40-223.  Product description available HERE. 
See descriptions for the 09-992 thru 09-997 parts kits for modular mortise cylinders.  The 09-998 is a kit for a rim cylinder.      
The 81 service manual can be found here.
You can contact Allegion Customer Service (Sales Support) or Technical Support (Product Support) by phone or by email. To contact by phone: ...
NOTE: You can also reach your local sales office by dialing 877-671-7011 and selecting option #3 from the main menu. You will be directed to your sales office based on the area cod...