error enrolling credential

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This error indicates the credential was previously designated as a master credential on that site and was deleted. Deleted master credentials cannot be used again on the same site.  Recommend ...
To configure an MT20 to enroll 3rd party smart cards via CSN: Use configuration card, part number CE-404-033, "Enable CSN".  The MT20 can then be used to enroll 3rd party smart credentia...
iClass cards read differently on CTE and NDE.   NDE readers can only see a truncated 40-bit iClass CSN CTE's MT11 and MT15 readers see a 64-bit iClass CSN, by default. ...
The same mobile number cannot be enrolled in more than one Engage site via the web portal.  Once the Mobile Access app has been downloaded onto a phone you can enroll the credential in other s...
You can enroll the credential by presenting it to a reader, then adding to the Isonas system. If you want to add it without presentation: Once they download the app, on the app, click on ...
No, you cannot. You will have to present each credential one at a time.
Issue: “Credential Error” when trying to use Schlage Mobile Credential on iOS or Android. Resolution: Follow this guide to resolve issues with Schlage Mobile Credential errors: ...
The message "Sorry, Can't Add" appears when trying to enroll a user on a hand reader.  There are 2 reasons this message appears:1.  The ID being enrolled already exists in the hand reader...
The NoTour function only allows writing to 11 sectors on the fob.  Each lock added to a user uses 1 sector.  Once those 11 sectors are full, No Tour is not available.  You can ...
Out of the Box, or after a Factory Default Reset, all AD locks can be used in a "Construction Mode".    At launch ...   The AD-Series locks would accept the first card credentia...
Update your device firmware to the latest version to fix this early design / feature update
Make sure the user does NOT have the mobile credential installed first. If they do, delete the app first.  Click on the link you will get once the phone number has been added to Engage.&...