handkey not accepting hand

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The E-Series HandKey biometric product measures the size and shape of a user's hand to verify the person's identity for accessing a secured opening. The E-Series HandKey is an all-metal unit ...
Yes, the ID3D does have a red/green LED light option.  It's used to indicate successful (green) or rejected (red) hand reads.  The part number is GL-100 and it can only be installed in th...
The following technical note describes in detail the installation process for upgrading a biometric F-Series HandKey or a biometric F-Series HandPunch with a modem communications mod...
Yes, press the * (asterisk) key 10 times on the reader.  The serial number will be displayed.  A second way of locating the serial number on the reader is to visually check...