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“ Key stuck in deadbolt ”

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Why can't I order an AD-Series or CO-Series mortise deadbolt with a classroom/storeroom (70) function
Place any new orders per the following table ...
 Mortise Deadbolt Locks  Discontinued  Replace With  CO200MD  70-Classroom/Storeroom  40-Privacy  CO250MD  70-Classroom/Storeroom  40-Privacy  AD200MD  70-Classroom/Storeroo...
* NOTE: the AD300/400 devices simply communicate the change in Deadbolt Position status to the Host software.  The software then decides what action should or should not be taken at the device. 
What would cause a key to get stuck in a cylinder?
Check the following: Debris in the cylinder The cylinder cap could be too loose Incorrect pinning of the cylinder The cylinder plug is not returned to the neutral position with the cylinder s...
B663 only throws bolt and wont retract it.
After installing a classroom deadbolt, there is potential for the thumbturn to project the bolt only, get stuck in one position, or move both directions but not move the bolt.  These are caused fro...
How do you remove an AL lock from a door?
AL-Series and discontinued D Lever-Series locks use castle nuts to hold the chassis to the spring cages and to keep the chassis positioned in the door. This causes confusion at times when the lock ...
Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
The L9466 Store/Utility Room lock can provide this functionality. Operation: Latchbolt retracted by knob/lever either side. Deadbolt thrown or retracted by key from either side. When the deadbolt ...
I am unable to remove my key from a B600 B700 B800 deadbolt.
This is usually caused because the wrong tailpiece is being used on non-IC cylinders or the incorrect driver for IC options. Use the below descriptions to identify which they need.NON-IC: There are...
The key just spins on a B560R B561R or B563R deadbolt.
The Schlage full size interchangeable core (FSIC) prepped B560F, B561F, and B563F deadbolts all require a UL fire cup (R) in order to be UL listed.  This fire cup is s...
How can I get help for my Locknetics Products?
Locknetics company supplied electro-magnetic locking devices, electronic smart locks, and electronic security components to access control dealers and lock smiths.  Ingersoll-Rand acquired ...
Is there an occupancy indicator for the ND40?
The ND40 does not have this option.  You will need to look at a mortise lock, L9496, or a deadbolt such as the B571.
Can I put a Schlage Key-In-Lever cylinder into a Falcon D100 or D200 lock?
Falcon D series deadbolts will not accept Schlage Key-in-lever cylinders. The faceplate plug hole is smaller in diameter than the Schlage plug and does not fit flush when i...
For a Schlage "C"  keyway:  Specify "CP6" as the cylinder suffix when ordering  D100 or D200 locks (All other Schlage keyways are not available).
Explain the holdback feature for the B250.
The B250 Night Latch is a single cylinder deadlocking latchbolt where the latch is retracted by a key from the outside or by the inside thumbturn. Rotating the thumbturn and activating the hol...