Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
Lift lever unlocks
”
RELATED FAQS
Question
Answer
Why does my AD or CO series lock unlock when the lever is raised?
Resolution:
Installers have reported that their AD-CO Series cylindrical or mortise locks will unlock whenever the outside lever is lifted. This will occur if the outside spindle (square post) is install...
Why is the key locking and/or unlocking my E996L for a 9875?
Resolution:
The 7500 mortise lock should be configured for NL function as shipped not as Classroom. See figure 4-3 in E996L instructions.
Outside lever on the T and RU 571's won't unlock after egress.
Resolution:
Check the timing first, Where can I find timing instructions for the Falcon T lock? The keyspindle assembly for the T/RU571 and the T/RU561 w...
Resolution:
Replace the lock chassis as necessary for any T locks exhibiting this issue. RU locks need to be replaced entirely.