mobile credential range

RELATED FAQS

Question
Answer
Currently, the Schlage Mobile Credential is supported for US usage only.  The 1+ Country Code cannot be changed.
Make sure the user does NOT have the mobile credential installed first. If they do, delete the app first.  Click on the link you will get once the phone number has been added to Engage.&...
Yes, you can make the mobile credential a master credential.
Customers will need to use the Schlage Utility Software (SUS) on the HHD lock programming device to set the desired magnetic track to be read for access control, if not using default Track 2&n...
Schlage Control™ mobile enabled smart locks  Schlage NDEB and LEB mobile enabled wireless locks  Schlage MTB mobile enabled multi-technology wall mount readers Schl...
The same mobile number cannot be enrolled in more than one Engage site via the web portal.  Once the Mobile Access app has been downloaded onto a phone you can enroll the credential in other s...
The NDE80 locks do not support remote UnLock commands.  You would need to interface to a 3rd party Access Control System.
Issue: “Credential Error” when trying to use Schlage Mobile Credential on iOS or Android. Resolution: Follow this guide to resolve issues with Schlage Mobile Credential errors: ...
No, it will only work on 1 site. It will let them add it, but it will only work on the last one added.
Yes, the ID will change every time the app is deleted and re-installed. They will have to re-add it to the Isonas system.
You must have at least one 2.0 (B version) Engage device commissioned to that Engage site to have access to the Mobile Credential field. NDEB or LEB or CTEB.
You can enroll the credential by presenting it to a reader, then adding to the Isonas system. If you want to add it without presentation: Once they download the app, on the app, click on ...