My door does not stay open.

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Try the steps below to improve the hold open adjustment. Remove hold open nut  Apply a couple drops of blue loctite to the threads. Re-assemble, and reset hold open. Let loctite set up overn...
To adjust the hold open time on a 4600 (4630/4640) operator: Press the "MODE" button on the control box 1 time to get into programming mode. The "YELLOW" mode indicator LED next to "HOLD OPEN TI...
A 4040SE would not hold the door open if it has : No Voltage or Improper Voltage. Check that the track has proper voltage going to it (24V AC/DC or 120V AC). If 120 volts is supplied...
A 4600 (4630/4640) not opening to a full 90 degrees could be caused by a couple things: The Opening Force could be set too low. Try increasing the opening force adjustment on the controller a 1/...
If an ME Series closer creeps shut or will not hold open, Verify proper voltage is being supplied to the closer, if correct Check the on/off switch. Verify the voltage on the 2 pin co...
There is potential for ND40/ND44's manufactured around March 2011 to remain locked after egress, or after the latch is depressed.  There was an issue with the keycam that created a bind when l...
The following items may cause the exit devices top latch from being held in the retracted position. 1. The top or bottom rods are out of adjustment. 2. The top latch hold back...
Following exit devices 2227/F, 33/3527A/F, 33/3547A/48A/F, 98/9927/F and 98/9947/48/F have similar rod adjustment procedures. All top latches control the bottom latch assemblies. When do...
An inconsistent opening is normally caused by the arm not being installed correctly. The arm must be installed while the operator gearbox is in the full open position, and the door at 90° open posi...