no credential found for Engage mobile

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You must have at least one 2.0 (B version) Engage device commissioned to that Engage site to have access to the Mobile Credential field. NDEB or LEB or CTEB.
Issue: “Credential Error” when trying to use Schlage Mobile Credential on iOS or Android. Resolution: Follow this guide to resolve issues with Schlage Mobile Credential errors: ...
Make sure the user does NOT have the mobile credential installed first. If they do, delete the app first.  Click on the link you will get once the phone number has been added to Engage.&...
The same mobile number cannot be enrolled in more than one Engage site via the web portal.  Once the Mobile Access app has been downloaded onto a phone you can enroll the credential in other s...
The NDE80 locks do not support remote UnLock commands.  You would need to interface to a 3rd party Access Control System.
Currently, the Schlage Mobile Credential is supported for US usage only.  The 1+ Country Code cannot be changed.
Schlage Control™ mobile enabled smart locks  Schlage NDEB and LEB mobile enabled wireless locks  Schlage MTB mobile enabled multi-technology wall mount readers Schl...