outside keyed cylinder does not retract concealed vertical rod top latch when turned

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The following items may cause the exit devices top latch from being held in the retracted position. 1. The top or bottom rods are out of adjustment. 2. The top latch hold back...
Following exit devices 2227/F, 33/3527A/F, 33/3547A/48A/F, 98/9927/F and 98/9947/48/F have similar rod adjustment procedures. All top latches control the bottom latch assemblies. When do...
There are two main differences:The bottom latches are differentThe Von Duprin 98/9947 concealed vertical rod device covers up to 1/4" undercutThe Von Duprin 98/9948 concealed vertical rod device co...
They both use Template # 10320_c
The AD or CO - 993 is NOT compatible with a Von Duprin 98/99 Concealed Vertical Rod exit device on wood doors.
The Von Duprin 1609 cannot be used on a pair of fire rated doors. We recommend using the Von Duprin fire rated mortise exit device in lieu of the rim device such as the Von Duprin 5575-F,...
Most likely need to length the top rod so latch can engage it's internal latch retention state. See 2390 Instructions for adjusting rod lengths.
The Von Duprin 7500 mortise lock body ships in the NL mode.  Either the function of 7500 lock body has not been changed to the Classroom function or the NL Drive screw is not all the way down. Step...
  Tips for changing the function: The NL Drive screw will not be visible when lock body is set to Classroom function There is locktite on the screw that makes it seem like its turned down enou...
The top latch for a Fire rated surface vertical rod device is part #650375-00 which replaced the old part #F588.