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Customers should maintain their Schlage Utility Software at the latest version that is available.  This ensures that they have the latest features available and will be compatible with current...
Click here to go to the Allegion site.As of 5/19/2020 Latest version is: 6.8.2
Updating the Schlage Utility Software (SUS) on a Hand Held Device (HHD) will cause the SUS "Login Password" AND the current device "Coupling Password" to be reset to factory default settings of - 1...
To contact technical product support for Schlage Biometric Solutions products:Telephone:  877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email:  read...
You can contact Allegion Customer Service (Sales Support) or Technical Support (Product Support) by phone or by email. To contact by phone: call 877.67...
NOTE: You can also reach your local sales office by dialing 877-671-7011 and selecting option #3 from the main menu. You will be directed to your sales office based on the area code ...
Please visit the Schlage Residential website (FAQ / Knowledge Center) for all product and Customer Care information.Click on the following to link directly to the Residential Product...
The programming processes for Allegion devices can be both product and features specific.  Some products programming processes are electronic in nature, others are physical in nature. &nbs...
Please refer to the Allegion Contact Us web page for all inquiries in North and South America.Contact Us for Europe, Middle East, India, Africa and Asia Pacific,  You can also r...