First, perform a Factory Default Reset Next, close the app, turn off Bluetooth (swipe up from the bottom of the screen, tap the Bluetooth icon). Turn Bluetooth back on. Reop...
Ensure when pressing and holding the Schlage logo it is the one located above the numbers 1,2 and 3 on the keypad and NOT the inside Schlage alarm button.
Check to see if any virtual keys have been set up allowing administrative permission level. If VK holder has auto-lock settings different from originator, last to use lock will re-set to thei...