solenoid not working

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It can but the solenoid will need to be purchased through New England Door Closer as the factory discontinued the old ELR solenoid (part #650092-000) in June 2010.
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...
A 4040SE would not hold the door open if it has : No Voltage or Improper Voltage. Check that the track has proper voltage going to it (24V AC/DC or 120V AC). If 120 volts is supplied...
If mechanism cover plate causes the EL solenoid to drop when slid over the solenoid, the solenoid plunger requires adjustment.  You must lengthen the rod by turning the hex nut in front of the plun...
The following could cause the Von Duprin CX solenoid ( devices shipped prior to 8-24-2015) to pull and drop and sound the alarm with solid LED light. Wrong power supply, requires Von Duprin ...
The following could cause the Chexit solenoid ( devices shipped prior to 8-24-2015) pulls in then drop out with no alarm. Mechanical adjustment such as vertical rods. Disconnect t...
Chexit devices shipped prior to 8-24-2015 with solenoid driven could cause the Von Duprin CX solenoid to pull and drop and sound the alarm with solid LED or no LED light after the rear...