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RELATED FAQS

Question
Answer
Can the fluid in an LCN door closer be filled out in the field?
The fluid in an LCN closer must not be refilled in the field. See attached Warranty and Repair Communication 
Where can I order a Hand Held Device (HHD), Pidion, accessories?
Warranty on the HHD is one (1) year from date of purchase.  The battery for the HHD (Bluebird Pidion) is covered under warranty.   However, as the batteries are not available s...
What is the warranty for Steelcraft products?
Steelcraft offer a limited warranty to customers that products will be free from defects in the material and workmanship for a period of 12 months from date of shipment of products.Warranty St...
Job Specific Warranty - If job specific warranty letters or certificates are required, please refer to the Allegion Contact Us web page and request the applicable information.NOTES:F...
Does Steelcraft offer textured steel face sheets on doors?
Steelcraft does not offer doors with textured steel face sheets. Textured steel options (EP1 and EP3) were discontinued in 2000 due to lack of demand Steelcraft does offer optional GrainTech steel...
What is the finish warranty on Allegion products?
Finish is not specifically stated as being covered under warranty as it is covered under defects in material and workmanship.  EXCEPTION: There is no finish warranty for Falcon products. ...
Falcon lock warranty statementIves warranty statementGlynn-Johnson warranty statementLCN closer warranty statementSchlage warranty statementSteelcraft warranty statementVon Duprin warranty statement
What causes excessive pinhole rust to start showing up on steel frames?
CAUTION must be used in investigating this problem - In most cases, excessive field rusting of products is caused by improper storage at the jobsite. That situation must be validated prior to refus...