When the new PS900 series power supplies were created we did not pursue a version of these option boards. Need to discuss the specific hardware they are using and requirements to determine the app...
Following items could cause the DC output on PS914 series power supply to drop when access control is activated.
Wrong gauge wire from power supply to the the power transfer.
Excessive wire run...
Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Locks and Avigilon RedCloud Access Control System.See the download cut sheet at:Avigilon Red Cloud&n...
Schlage Express is an access control management system that manages electronic access control devices. Schlage Express manages and monitors offline devices. Each device has unique characteristics, ...
The "C" indicates small format IC core, which is the only core style Falcon products. The C987 will be provided less core unless -6, or -7 suffix is specified (6 or 7 pin core)
Example:...
The standard Falcon 25V vertical rod cannot be cut to fit on a 2 feet door opening.This device requires 2' 7 1/8" minimum door opening. Falcon offers a device that can be used on a 2 feet door...
No, LCN does not have an electronic hold open closer (SE/ME Series) that will provide a solid 180° hold open position.
The 3130SE has an adjustable hold open position from 85° to 110° maximum.
...
The E201 message can be ignored and all normal SUS and lock functions will be maintained. Click "OK " and continue.
Update the Schlage Utility Software (SUS) to version 4.6.0 or highe...
Make sure the lock AA batteries are good. 4.8 VDC or higher.
When in its “Active state”, the mechanical key switch can prevent USB connection. Make sure the lock key cylinder and tailpiece are properly installed.
Make sure the mechanical triangles on the back of the outside escutcheon are aligned properly. See the installation instructions at www.schlage.com/support Schlage Technical Support.&nbs...
If the Schlage Utility Software pops up a "E201 error", just ignore it, and tap "Device Options" or update your firmware. See 78451
Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...
The Benchmark and Falcon operator gearbox assemblies are not repairable. The gearbox belt and/or pulley cannot be replaced in the field, the gearbox would need to be replaced as a complete assembly...
Part numbers listed below:
2030-3071 cylinder assembly includes the closer cylinder and finish plate.
2030-3971 is the cylinder only.
2030-3002 is the finish plate.
2030-3077T is ...
Standard Schlage rim cylinders will fit a total thickness of door and projecting trim of 3 inches, this includes a minimum of 3/8" of engagement of the tailpiece into the exit device. See ima...
For total thickness measurements larger than 3 inches see the special cylinder offerings in Pricebook. Specify the part number and include the total thickness. We do not offer the ...
It is not possible to key SFIC and standard cylinders including Schlage FSIC into the same system. A keyway name may be shared between the two key fami...
This option is not available as the solenoid is in the mechanism case where the dogging components would go. An HD-EL solenoid is not available, and Special Dogging(SD) is not an optio...
The "Fire Alarm" indication occurs when there is no connection across terminals 13 & 14.
Check to verify that the "Fire Alarm" shunt (R1 jumper) on the I/O board has not been cut.
Install jumpe...
Warranty on the HHD is one (1) year from date of purchase.
The battery for the HHD (Bluebird Pidion) is covered under warranty. However, as the batteries are not ...
With the new FW package 2.19.0; AD300 FW 2.17.0 and AD400 FW 2.17.0 (released 09/23/2011) the firmware looks for a motor clutch switch change after a motor move command. If there is no motor clutch...
If the triangles in the spring cage spindle are not aligned properly the motor will not move enough to change the clutch switch.
Is is very likely with a lock on the bench; but a properly install...
When the new firmware moves the motor three times without seeing the clutch switch change it reports to the SUS diagnostics that the motor is stalled. Aligning the triangles will let the motor move...
If the lock is mounted on the door, it is necessary to adjust the mortis/cylinder tightness and spring cage tailpiece alignments, making sure there is no binding or stopping of the spring...
Just align the triangles per the installation instructions to allow full motor movement.
- This will eliminate the SUS motor STALL report.
- This will eliminate the three ...
Yes. A fire rating was approved in 2016.Please see the 33A/35A catalog here for more information:http://us.allegion.com/content/dam/allegion-us-2/web-documents-2/Catalog/Von_Duprin_33A.35A_Se...
Update your lockset using ADFwPkg 2.19.0 or higher. This new firmware update resolves this programming error problem (E701) and the error will no longer be presented.
This method is only available before the first network communication between an Access Control Panel (ACP) and the lock. Do a Level 1 and Level 2 Factory Default Reset (FDR) to remove any previ...
Manually Setting the RS-485 Address This method is only available before the first network communication between an Access Control Panel (ACP) and the lock. Do a Level 1 and Level 2 Factory De...
Look to see if the "Fail Safe?UNLOCK" on communication failure is set and you have lost communication.
The "Unlock on READ" from diagnostics will clear with the next AD400 heartbeat, automatically. It will also clear with successful communication to a working access control panel.
If the AD-400/AD-401 is LINKED to a PIM400-TD2 and all credentials including invalid cards are granted access, the PIM400-TD2 is not communicating with the Access Control Panel, and the lock is st...
Or force a strike input to the PIM400-TD2. Short J8-1 and J8-2 (Door 1), Short J7-1 and J7-2 (Door 2) on the PIM400-TD2
No, Von Duprin exit alarm ALK and electric latch retraction QEL or EL are installed in the same location and can't be ordered together with the same device.
The "B" means "Bypass". The "80 or 140" is the degree of door opening from the fully closed position.
"B80" means the hold open feature is bypassed (will not hold open) until the door is opened...
Steelcraft offers all the standard lights as well as special size glass lights in the H-series door. Effective April 1, 2012, (Bulletin # B-100.12) the default for Dezigner Trim in H-S...
A replacement BNC cable has been found through the manufacturer, E-Z Hook. This company makes electronic testing equipment, and this cable is believed to be a good working replacement fo...
This product is obsolete and is no longer available from Schlage Electronics.
The miniature banana plug on the module can be ordered directly from the part manufacture (Pomona Electronics, Sales: 900-490-2361 part number model #4513) or from (Digi-Key part number 501-1425-ND).
The standard screw pack for an LCN closer is the SRT (Self Reaming and Tapping) screw. Thru bolts are an option, but must be specified on the order. There is no charge for them, but they do need to...
When trying to program a CM lock, it may display an error code with a solid green light and 10 read flashes. This indicates the lock has already been programmed with computer software and manual ...
Split key systems are delivered in the highest level section on the key tip (insert):
L - obverse or classic
Y - reverse
0000 - Paracentric
ZZZZ - Quad
D000 - restricted Everest
C000 - open...
The 1460 Regular Arm part numbers are:
Regular Arm -- 1460-3077 or 1460-3077L for long arm (must specify finish).
Regular Arm with PA -- 1460-3077PA (must specify finish).
Regular Hold Open Ar...
The link to the specific sheet can be found by clicking here: http://us.allegion.com/content/dam/allegion-us-2/web-documents-2/InstallInstructions/Von_Duprin_PS914_Power_Supply_Installation_I...
The LCN 4010SE / 4110 SE series are obsolete, and on longer available. They were replaced by the 4040SE series.
The 4010SE / 4110 SE track is replaced with the current 4040SE trac...
The Von Duprin 33A/35A rim narrow style exit device is only for non rated openings and fire rating is not available with this device.
The Falcon F24-R is a narrow style fire rated exit device
T...
The programming processes for Allegion devices can be both product and features specific.
Some products programming processes are electronic in nature, others are physical in nature.
&nb...
When dealing with glass lights in doors, there are three (3) critical dimensions which must be coordinated:
Exposed Glass Size (EGS) - the horizontal and/or vertical dimensional size of the vision...
If the solenoid of the 6000 series electric strike is powered continuously with proper voltage at room temperature, the solenoid can feel very warm to the touch. Ensure the power supply ...
PIM400-485 and AD400
Two red SCHLAGE LED flashes indicates the AD400, PIM400-485 and ACP all have operational communication, and the ACP denied access with a RS-485 command. With a PIM400-485 tw...
PIM400-TD2 and AD400
Two red flashes indicates the AD400, PIM400-TD2 has radio RF communication; but the AD400 did not get a strike, GO, relay closure from the ACP. With a PIM400-TD2 TWO red fla...
ONE red flash,
One red flash indicates RF COM loss, the AD400 radio did not get an answer from the PIM400-485 radio or the PIM400-TD2 radio.
The PIM400-485 will turn off it's radio if th...
The 388 Cylinder Control is required for the NL-OP function on a 33A/35A series exit devices.
The 110NL is used on 22 and 98/99 series exit devices not 33/35A series devices.
The replacement arms for the older handed 4010SE/4110SE closers would be ordered as: 4040SE-3077T x ST-3035 for a RH arm. 4040SE-3077T x ST-3035-1 for a LH arm.
There is a total of 4 red buttons on the front of the Senior Swing control box. To turn on the display, press and hold any 2 of the 4 red buttons at the same time for approximately 3-5 seconds. Y...
Check the following:
Debris in the cylinder
The cylinder cap could be too loose
Incorrect pinning of the cylinder
The cylinder plug is not returned to the neutral position with the cylinder s...
The older model Senior Swing came with 2 spring options. The "standard force" spring required 15 lbs of manual opening force, and reduced force "RF" required 11 lbs of manual opening force. All S...
If the AD300 power is not correctly connected it may not communicate or other wise function correctly.The AD-Series locks must be hard wire powered through the comm board. It is not com...
The Fusible Link arm is available with the 4010, 4020 and 4110 series closers. They all use the same Fusible Link arm. The UL Listing number is for the Fusible Link arms is R1943.
The 4010 Serie...
The SE series track is the same for all models. It is ordered by the closer model, followed by a -3038.
Example -- 4040SE-3038 (specify voltage & finish) or 3130SE-3038 (specify voltage & finish)...
AL-Series and discontinued D Lever-Series locks use castle nuts to hold the chassis to the spring cages and to keep the chassis positioned in the door. This causes confusion at times when the lock ...
It is normal for a solenoid to be warm to the touch.
Various situations, such as continuous duty use or application of voltage that is higher than specified, can cause the solenoid to become warm.
If there is concern that the solenoid or device is "too hot" or has the capability to cause injury, disconnect the device and contact a authorized service representative to analyze the opening.
It can but the solenoid will need to be purchased through New England Door Closer as the factory discontinued the old ELR solenoid (part #650092-000) in June 2010.
The lever removal tool can be used to remove levers in both the ND and the L Series mortise locks.
On August 15, 2012 Schlage began shipping a new, more ergonomic, lever removal tool to coincide with Phase 1 of the ND-Series improvement project. This tool can be used for Schlage ND-Series ...
To convert the Von Duprin 98/99 Rim or Vertical (Rod or Cable) Exit Device with functional lever (996L-R/V) to act like a rigid lever (996L-NL-R/V) with key over ride follow these steps:
R...
AVB stands for Advanced Variable Backcheck. It is a cylinder option when ordering a 4111 closer (without an ST) that allows backcheck to start at about 45 degrees instead of the normal 75 degrees...
The SEH is an "electronic holder" (ONLY) that is used to hold open a Fire Rated opening. It requires a door closer to be mounted on the opposite side. It is normally used on an existing opening wit...
The 4010 Series "fixed" sized springs are no longer available. The 4010 Series closer are now available as a 4011 and a 4016. The 4011 is an adjustable spring closer for sizes 1-5. The 4016 is stil...
A purchase order must by entered through Order Entry.
Part number 50-123 for Schlage and 50-123F for Falcon.
Reference the structure number (preferred) or an order num...
The JD YA6 tailpiece is intentionally designed such that the tailpiece cannot be installed at the same time as the cylinder.
Interchangeable cylinders assume that the lever and taipiece is i...
If an Size 1 (ADA) closer is set to 5 lbs. opening force, it will only have about 3 lbs. (60/70%) closing force. If the closer will not close against air pressure, but the ADA requirements have to ...
The RU lock can accept a Schlage Full Size core, but the cylinder suffix must be specified as "J IC-SC" so the correct parts are supplied. The tailpiece will come with the lock.
Example: RU581J IC-SC
The E7500 electric mortise lock body supplied on E98/9975 devices require active trims (L, L-BE, TP, TP-BE, K, or K-BE) to retract the latch after the electronic lock body unlocks.
The T lock can accept a Schlage Full Size core, but the cylinder suffix must be specified as "J IC-SC" so the correct parts are supplied (including the tailpiece)
Example: T581J IC-SC
Can I get Excel spreadsheet data from my Schlage Express Software reports?
Yes... in any already generated report from Schlage Express, right click anywhere in the "white space" and Select Expo...
No. As of June 27th, 2018--- the cover screw is now standard in the screw packs for the 4040XP, 4040XPT, 4000T, and 4040SE so ST-3596 is no longer needed.
Allegion does provides professional support to Architects and Design Professionals.
For information related to specification development and support, Website for Architects and Desig...
If an access control system is not available to test the card output on a hand reader, this card emulation test can be done to verify the card format is correct. These steps will guide you in...
Schlage only offers a limited number of keyways that match the BEST sections. Available in keys and cores.Specify keyway using the B suffix: AB = A, BB=B, CB=C, DB = D, DDB=DD, EB = E, FB = F, GB =...
The Von Duprin 4754, 4854, 9954, and 9854 mullions can be converted or ordered with key removable option.
KR54-F kit is the conversion kit to convert the above mullions to key removable mullion.
The Von Duprin 7500 mortise lock body ships in the NL mode. Either the function of 7500 lock body has not been changed to the Classroom function or the NL Drive screw is not all the way down. Step...
Tips for changing the function:
The NL Drive screw will not be visible when lock body is set to Classroom function
There is locktite on the screw that makes it seem like its turned down enou...
The 330 closer and parts were discontinued in early 2009.
LCN does not have any parts available for the 330 series closer.
The LCN 3030 Series would be the comparable closer replacement to the...
8827 vertical rod device is available for 7 or 8 feet tall door standard.
12", 24", 36" and 48" extension rod kits are available for taller doors (8 feet max on fire rated openings).
We do no...
A 4110 with AVB (advance variable back check) would be recommended. Using a SCUSH (Spring Cush) arm will also help minimize shock to all door hardware.
Early versions (12/09 ) of the AD200 User Guide in many DEMO kits incorrectly state the Programming sequence to change the a programming code. It shows entering the new programming code o...
Followings are the reason for 98/99 exit alarm ALK not sound when push bar is activated.
Make sure key switch on exit alarm ALK is turned on, wait for 20 seconds before you activating the pushba...
The old 4030/4130 closers and arms are obsolete, there is nothing to replace them. No arm from other closers will fit
There is no closer that can replace the old 4030 series closer with the exa...
LCN does not does not have or supply any information for the old (obsolete) "High Energy" Dor-O-Matic Sliding doors, Bi-Fold doors or Astro Swing doors. You MUST be AAADM certified to work on, or g...
The best way to test the Von Duprin EL solenoid is with an ohm meter. You must test both coils to make sure the solenoid is good. The coil has three wires; green, yellow, and orange. The green...
The Schlage L0170 is not available with the L escutcheon design because due to the narrow size you cannot fit the mounting plate underneath. The mounting plate must sit on a "diamon...
A current PDF copy of the Steelcraft Tech Data Manual is available on the Steelcraft website and can be downloaded here.
To order a printed copy of the Steelcraft Tech Data Manual contact the Cust...
To get the camera calibration values on a biometric F-Series HandPunch or F-Series HandKey, press the * (asterisk) key 11 times. It will display R (row), C (column), and E (exposure)...
We offer a couple different HD-QEL options:Hex key dogging (HD) is now available with Von Duprin non fire rated QEL33A/35A/98/99 electric exit devices that were shipped after De...
The 4040 regular and hold open arms are different. You would have to get a different arm to convert from regular arm to a hold open function.
4040-3077 for a regular arm.
4040-3077L for a long ...
Beginning December 6, 2010, all 33A, 35A, 98 & 99 devices ordered as 313AN Anodized was furnished in SP313 (dark brown powder coat). All devices ordered as 315AN ...
To get a dry contact signal from a Chexit device to monitor the alarm, use the blue and brown wires (do not connect the blue to the red) of the harness connector cable tha...
- AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...