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Answer
What is the part number for the Von Duprin maintenance kit?
Von Duprin has a maintenance kit part number 050046-00 and maintenance instruction, part number 941079-00 for 98/99 series devices. There are some common parts between 98/99 series and 22...
When ordering the mullion stabilizers do you need a set per door or does one set set take care of a pair of doors?
One stabilizer set takes care of the pair of doors for one mullion.
What causes excessive pinhole rust to start showing up on steel frames?
CAUTION must be used in investigating this problem - In most cases, excessive field rusting of products is caused by improper storage at the jobsite. That situation must be validated prior to refus...
What should I do if the CT5000 USB cable gets disconnected during a firmware update?
If the SUS has not timed out (only a few seconds), simply reconnect the USB cable. Firmware update should resume on its own.
If the SUS has timed out (after a few seconds), do the following: Reconnect the USB cable; When communication has been re-established, Select "Device Options" at the bottom of the Schlage...
How do I re-hand the M lock?
The lock case can be re-handed, however, this requires opening up the lock case. See M lock re-handing instructions for a complete guide.
How do you adjust a door closer?
  How to:  What are the steps to adjust a door closer?   Facts: All LCN and FALCON door closers will have 3 regulating valves and a spring adjustment.  All cl...