warranty for nd locks

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Only the chassis components are modified for thicker door applications, the lever and spindle assemblies remain intact.  The following parts may be modified depending on the function of the lock ...
The keycam may have failed, example here, the latest design keycam can be easily identified as the colored changed to black. Replace either the keycam or chassis as needed...
 This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder.  The FSIC driver also could have come loose from the core in the spindle.
The Schlage ND is shipped with a driver/tailpiece when ordered with a LD, BD, or JD suffix.
The AL and ND locks are not available in any stainless steel finishes.  The only option is either the 626 satin chrome or 625 bright chrome.
The lever removal tool can be used to remove levers in both the ND and the L Series mortise locks.
On August 15, 2012 Schlage began shipping a new, more ergonomic, lever removal tool to coincide with Phase 1 of the ND-Series improvement project.  This tool can be used for Schlage ND-Series ...
The default backset is 2 3/4" and the latch faceplate dimensions are 1 1/8" x 2 1/4". The latch supplied is the 13-047 deadlatch and 13-048 springlatch.
For Warranty information, visit us.allegion.com/warranty or contact Customer Service at 877-671-7011.  
ND locks shipping on or after January 30, 2017 will look very similar when assembled to their predecessor that shipped prior to that date. There are several ways to distinguish the old versus the n...
ND locks shipping on or after January 30, 2017 no longer require the use of the soft durometer spacer. Lever installation on the redesigned ND locks should not be difficult.
For ND locks shipping prior to January 30, 2017, the addition of the soft durometer spacer (SDS) on August 15, 2012 did affect the installation of the lever.  Ultimately, removing th...