warranty ND cylindrical locks

RELATED FAQS

Question
Answer
The keycam may have failed, example here, the latest design keycam can be easily identified as the colored changed to black. Replace either the keycam or chassis as needed...
 This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder.  The FSIC driver also could have come loose from the core in the spindle.
ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture. The mfg date is on the lock stickers AND can be viewed electronically with th...
The AL and ND locks are not available in any stainless steel finishes.  The only option is either the 626 satin chrome or 625 bright chrome.