where can i find maintenance information

RELATED FAQS

Question
Answer
The following are quantities of EMA anchors (pierce and dimples) based on range of frame height:  Quantity  Nominal Frame Height     2     1'...
Von Duprin and Falcon do not offer repair services for any of its exit devices.
ITS/WHI is "Warnoch Hersey". ITS/WHI is the formal designation for Intertek Testing Services / Warnock Hersey. ITS/WHI is an independent agency with testing, listing, in-plant inspection, and label...
Service manual can be found here.
Maximum UL Fire Rated door sizes are as follows: A-Series: 4' 0" X 8' 0" single door 8' 0" X 8' 0” double door or pairs B-Series 4' 0" X 10' 0" single door 8' 0" X 10' 0” double doo...
Chexit devices shipped after 8-24-2015 with motor driven:Attached is the installation instructions of the the Von Duprin Chexit devices that includes the wiring diagrams.Installation Instructions&n...
Chexit devices shipped before 8-24-2015 with solenoid driven:Attached are the single and double door wiring , cable voltage reading documents for trouble shooting, and the installation in...
The only routine maintenance required on a biometric hand reader is cleaning.  The platen surface upon which the hand is placed, the side mirrors, and the overhead window should be cleaned with rea...
For wiring information on the DC-104 data converter for Biometric FingerKey products refer to  DC-104 technical note
A service kit is available, part number 40-223.  Product description available HERE. 
BAA/ARRA stand for Buy American Act and American Recovery and Reinvestment Act. A brief description of some of the federal requirements can be found in the BAA Catalog on the Allegion...
Country of Origin (COO) information can be found in the Buy American Act (BAA) brochure.
To obtain product certification forms:Download the BAA Catalog on the Allegion website Complete the information requested in the the BAA Catalog with a detailed copy of the prod...
The maintenance kit looks like a tackle box containing many service parts for the L9000, see list of components here.
The coin cell battery is not used by the WRI400.
Closers mounted according to LCN installation instructions require no periodic maintenance or seasonal adjustments.  Monthly, quarterly, and annual visual inspections are recommended for Fire/...
Von Duprin has a maintenance kit part number 050046-00 and maintenance instruction, part number 941079-00 for 98/99 series devices. There are some common parts between 98/99 series and 22...
DATE and TIME Facts – KC2-Deadbolt, BE-367, PED-500, PED-1000: • The deadbolt clock circuitry directly uses the battery as its power source. If the deadbolt battery is removed, the clock can keep...
Please see the Maintenance Kit Manual for information on device lubrication as well as complete breakdowns and parts lists for Von Duprin exit devices.Exit devices and latc...