User questions

Question
Answer
  • What are the dimensions of an LCN-61 blade stop spacer?
  • What is the part number for a blade stop shim for a 6111 or 6113 electric strike?
  • BLADE STOP SPACER
  • BLADE STOP
  • What other locks can the blue lever removal tool 24002693 be used with?
  • What special template (ST) is used with a 4110 closer and GJ90 series?
  • Can I use a Glynn Johnson 410 with a 4040 regular (pull side) mount?
  • What special template (ST) is used with a 2030 closer and GJ over head stop?
  • Can a Glynn Johnson 90 stop be used with a top jamb mounted 4040?
  • What is a 62A shoe used for?
  • Can I mount an LCN Cush closer with an GJ overhead stop?
  • Is the blue ND lever tool shipped with each lock?
  • How do you mount a 55 rim with the 379 where the studs do not line up with the mounting screws?
  • Why do the mounting studs on the 379L not line up with the back of the 55 rim?
  • How do you remove an AL lock from a door?
  • Why does my lever sag on an L9000?
  • Why doesn't the AD-Series-Exit Device communicate with the Hand Held Device after rehanding the lockset?
  • Do I need the XN12-012 spacer to install an ND lock on a 1 3/8" door?
  • What are the new announced ND-Series features?
  • What is the part number for the lever return spring for the MA lock?
  • What is the part number for the springcage for an L9000 lock?
  • Why can't I get my JD YA6 cylinder to install into an AD-Series lock?
  • Why can't a new spring cage or driver be installed on an older AL lock?
  • Why does the lever on my T lock lever droop?
  • What are the part numbers for the ND lock spring cages?
  • Does EL conversion kit for Von Duprin exit devices contain mechanism cover plate?
  • Can the EL or QEL conversion kit be used on the old Von Duprin 33/35 exit device?
  • Is there an EL conversion kit for the Falcon 2390 exit device?
  • What is the part number for the dogging assembly for a 1690/1790/2390?
  • What is the part number for the EAK PCB only for Monarch Falcon devices?
  • Is there a conversion kit to add Electronic Dogging (ED) or Electric Latch Retraction (EL) to a 1690 or 1790 in the field?
  • Is the Falcon 1390 exit device dogging kit (4270106669) still available?
  • Does Falcon offer an EL conversion kit for the 24 and 25 series exit devices?
  • Is there an Exit Alarm Retrofit Kit (EAK) for the 19 series?
  • Can you cut the EL conversion kit - 3' base plate to fit a 30" 9947 device?
  • Where is the catalog information and specifications on the Ives edge guards?
  • What is the difference between the Ives 482B and the 482A door guards?
  • Does the Ives 482 Door Guard come with a rub plate?
  • What is the model number for the Ives door edge pull?
  • What cylinders are available with UL437?
  • What is the difference between Primus and Primus XP?
  • What is the warranty for Schlage commercial mechanical locks?
  • What is the part number for a full size interchangeable core control key?
  • What is a Primus cylinder?
  • Will an Everest keys operate a Primus cylinder?
  • What size machine screws are used with thru bolts and a 2-3/4" thick door and a 4040 closer?
  • What length SRT screw is used for mounting the body of a 1461 closer?
  • What are the SRT screws lengths used with LCN Closers?
  • Do I need to order the LCN 4040XP closer X ST-3596 to get the cover screw to secure the snap on cover to the cylinder?
  • What is the difference between a 4010 and a 4011 closer?
  • Is the 2030 spring adjustable?
  • What size Allen wrench is used for Closer adjustment?
  • Schlage Home app is unable to set up my Schlage Encode™ Smart WiFi Deadbolt (BE489)
  • What type of WiFi network is best for the Schlage Encode™ Smart WiFi Deadbolt? (BE489)
  • What is the warranty for Schlage commercial mechanical locks?
  • Hardware finish warranty
  • What is the finish warranty on Allegion products?
  • schlage residential warranty
  • What are the electrical requirements for the Schlage L9000 lock?
  • How do you remove an L lock from the door?
  • What are the part numbers for the inside and outside knobs for the L series?
  • Can the Schlage L or LP section key blank be cut in the field?
  • Will an L9000 lock fit into a door prepped for the old SCHLAGE K series?
  • What products are available with an antimicrobial finish?
  • What is the maximum size of a UL fire rated three (3) sided frame?
  • What is the difference between the FE and DE-Series frames
  • What is the definition of double egress?
  • Is there a mullion for use in double egress applications?
  • Can you add double cylinder to an existing 99 rim device?
  • What cylinder is used for the Von Duprin -2 double cylinder function?
  • Does a SEH require a door closer?
  • What are the minimum door widths for a Senior Swing?
  • Can wood doors be used with with double egress frames?
  • Are astragals required on fire doors?
  • Can a Senior Swing 2850 or 2860 be used on a Double Egress (DE) door?
  • Do you need Double Egress arm to install a 4040SE on the Push Side of a door?
  • DOUBLE EGRESS DOORS
  • What astragals are available?
  • What is an astragal?
  • Can you order an ND85 with a primus cylinder?
  • Will a Falcon cylinder work in a Schlage lock?
  • Explain the function for the L9485.
  • How does a Falcon Hotel cylinder operate?
  • What does the hotel indicator look like for the A, AL, D, and ND?
  • How do I change the hand of a hotel cylinder?
  • Will the L9485 or L9486 operate without a hotel cylinder?
  • Cam screw loosening and falling off on modular cylinders.
  • What Schlage cam will operate Sargent locks?
  • Which cylinders were not affected by the modular design change?
  • What cam do Schlage mortise locks use?
  • What size driver is used to remove the torx screws on a modular cylinder?
  • What is the part number for the dogged cam used in modular cylinders?
  • Is there a Schlage modular cylinder sales kit?
  • When did the modular cylinder launch?
  • What is a modular cylinder?
  • What cam to use for a modular cylinder in Sargent mortise lock?
  • Is there a service kit for modular cylinders?
  • Can the modular cams be used on the older cylinders?
  • Do we offer a parts pack for modular mortise or rim cylinder?
  • Can you order the old non-modular mortise cylinder?
  • How do I change my modular cylinder length?
  • What is the cylinder part number for an ND-Series lock?
  • H185
  • What is the part number for an AL Series cylinder?
  • What cylinder length options are available?
  • What is the part number for a FSIC?
  • What is a lock function?
  • Need support on a battery operated old hotel swipe card lock called Intellis.