User questions

Question
Answer
  • Does Schlage have an old Service manual with all of the locks in it?
  • How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
  • Is there an exploded view for the B663?
  • How do I identify the new QEL motor launched in 2012?
  • Are there any instructions for Von Duprin device maintenance?
  • Can the low coin cell Nuisance delay be Disabled on a CO200?
  • Where can I find a KS or KC padlock service manual?
  • Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?
  • Are EPT preps available on the Paladin Series door?
  • Are H-Series doors available with seamless edges?
  • Are Securitech 8400 series lock available on the Paladin series door?
  • What is the Multi Point LM9300 Series?
  • What door is used in a tornado application?
  • What is the backset for the Von Duprin WS9827 device when installed on Steelcraft Paladin series door?
  • What hinges can be used on tornado doors?
  • What anchors are used in FEMA Tornado Resistant openings?
  • Do Steelcraft PW-Series doors and FP-Series frames meet FEMA Tornado Resistant requirements?
  • What are the Von Duprin part numbers for RX, LX and RX,LX-LC switch kits for field installation?
  • Does the Von Duprin CD kit include the machined cover plate for the cylinder?
  • Can the Von Duprin EL option be added to any existing 98/99 device?
  • What is the part number for the HD EL conversion kit for Von Duprin devices?
  • What is the part number for the Von Duprin maintenance kit?
  • Is the Von Duprin Chexit part number 050228 a module or a kit?
  • Does Falcon offer an EL conversion kit for the 24 and 25 series exit devices?
  • What is the part number for the EAK PCB only for Monarch Falcon devices?
  • What is the part number for the dogging assembly for a 1690/1790/2390?
  • How do I contact Allegion Customer Service or Technical Support?
  • Customer Care | Service phone number for Residential Schlage
  • How do I find information on a Master Key system or structure number?
  • Who do I contact with questions on the Government vertical market?
  • Is there a way to get a dry contact signal from a Chexit device when it is in alarm?
  • How do I do I use an AD-Series Relay Board (RLBD)?
  • Who to contact?
  • Does the QEL retract the latch bolt and the pushpad?
  • What is needed to keep the EL device retracted all day?
  • What would keep the vertical rod exit devices top latch from being held retracted in the open position?
  • Why is my latch not retracting when I depress the push pad on an XP98/99 device?
  • What is (SD) Special Dogging?
  • Why is the 2390 top latch not staying retracted when dogged?
  • What are the wire gauge and length requirements for QEL devices?
  • Can Von Duprin QEL/EL and CX be in the same device?
  • How many Von Duprin QEL devices can be connected to a power supply?
  • Do we offer HD-QEL?
  • Why would QEL retract and release repeatedly?
  • Can the EL or QEL conversion kit be used on the old Von Duprin 33/35 exit device?
  • Do we offer HD-QEL?
  • How many Von Duprin QEL devices can be connected to a power supply?
  • What is needed to keep the EL device retracted all day?
  • What are the wire gauge and length requirements for QEL devices?
  • What is (SD) Special Dogging?
  • Does the QEL retract the latch bolt and the pushpad?
  • Is the SD option available with Von Duprin QEL 98/99 exit devices?
  • Can the EL or QEL conversion kit be used on the old Von Duprin 33/35 exit device?
  • What other locks can the blue lever removal tool 24002693 be used with?
  • Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
  • Why does my AD or CO series lock unlock when the lever is raised?
  • Can you order the Schlage L series mortise lock with knob on one side and lever on the other?
  • What is the part number for the inside lever on an L9000 lock?
  • What is the part number for the lever return spring for the old M series mortise lock?
  • How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
  • Schlage Residential products, information and brochures?
  • FastTrack program information
  • What options are available on the CE-Series doors?
  • What size Allen wrench is used for Closer adjustment?
  • Hollow Metal price estimates
  • What is a lock function?
  • Explain the function for the L9485.
  • Explain the function of the L9486.
  • How do I change the hand of a hotel cylinder?
  • What ligature resistant trim is available on the ND or L9000?
  • AD changing Function in the field
  • What is the Lock Modes/States for Apartment Function?
  • What is the L9496 function?
  • What special template (ST) is used with the 2030 closer and a low profile track and roller?
  • Does Falcon have a breakaway lever trim feature on mortise locks?
  • What is a Mechanical Lock?
  • What is a deadbolt?
  • What would cause the Von Duprin delay egress Chexit device not to provide delay egress?
  • How do you test a Falcon 24 or 25 Series EL solenoid?
  • Does Schlage make a level 4 bulletproof lock?
  • EL Device Troubleshooting Guide
  • Does a SEH require a door closer?
  • What is the part number for the plate and the 2030 cylinder?
  • Can I get a replacement arm for an old 4110SE closer?
  • Is there an identification chart for all the different rollers that LCN has?
  • What is the part number for the "ridged" or "strike" plate on the 299 roller strike?
  • What is the best way to test the Von Duprin EL solenoid?
  • What is the solenoid coil resistance on the Chexit solenoid?
  • How do you check an ME or SE solenoid?