User questions

Question
Answer
  • Do the MT2, and Si, have different formats on the readers?
  • What are Si and SiK readers?
  • Will the WPR400 SI reader read Corporate 1000 35 bit smart card?
  • How do you find the serial number of a biometric F-Series handpunch or Handkey II?
  • What is the reader address for a master F-Series HandKey II?
  • How do I contact Allegion Customer Service or Technical Support?
  • Why did my CO Lock stop working after the Reader Module (electronics) was changed?
  • Why is the battery draining so quickly on an AD-Series lock with a Keypad ONLY (KP) credential reader?
  • Can the AD-Series and CO-Series magnetic card credential readers be set to read data from different magnetic card tracks?
  • How can I assign individual OSPF ADDRESS to the MT readers?
  • HandPunch Prom Releases
  • Can the credential reader be changed on a CO-Series lockset?
  • What does error 64 mean on a HandKey II or Handpunch?
  • Can you connect 2 readers to the CTE?
  • Will the SFIC mortise housing accept both six and seven pin cores?
  • When ordering the mullion stabilizers do you need a set per door or does one set set take care of a pair of doors?
  • Do the Von Duprin 5654 and 5754 mullions have edging that accepts weatherstripping?
  • Do the electric removable mullions come with a quick connector?
  • Will a GJ 90 overhead stop work with an LCN 4642?
  • Can an EPT be used with Cam Lift Hinges?
  • What finishes should be used on exit devices near the ocean or in saltwater environments?
  • How do I clear the HandNet for Windows error message, "Index or primary key cannot contain a null value" on a biometric HandKey?
  • How do I know if my 98/99 device is fire rated?
  • I can not remove the key from the cylinder on my BE365 deadbolt lock.
  • What keyed lock/function unlocks when the inside knob/lever is turned?
  • Why can't I remove the control key from the core after the core is inserted into the lever?
  • I am unable to remove my key from a B600 B700 B800 deadbolt.
  • How do I remove an X lock from the door?
  • How do I remove a lever or door knob lock with decorative trim on it (no visible screws)?
  • How do you remove the cylinder from an A series knob?
  • Double Cylinder Keyed Entry Availability
  • Is the Falcon T381 a true classroom security function?
  • The key just spins on a B560R B561R or B563R deadbolt.
  • Why would the 996L trim not lock or unlock when installed with 98 or 99EO?
  • Why does my key cylinder spin and not lock or unlock the ND?
  • What is a Primus lock out cylinder?
  • When was e.Primus discontinued?
  • Engage NDE and LE - Mechanical Key Override and Audits
  • How many change or user keys are supplied with a lock?
  • What mortise cylinder cam is needed for KR4023?
  • I get three green blinks of the Schlage key and it says motor stall on my SUS/HHD during diagnostics?
  • What is Blockokey keying?
  • MA451
  • MA641
  • MA581
  • H185
  • X571
  • X521
  • L9070
  • H511
  • X561
  • L9094EL/EU
  • D60
  • What is the part number for the SFIC tail piece for a W lock?
  • What is the ME9453?
  • What is the center to center for the Falcon H lock?
  • What are the part numbers for the inside and outside knobs for the L series?
  • Can you order the Schlage L series mortise lock with knob on one side and lever on the other?
  • The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
  • What tool is needed to remove the security screw from a CO lock?
  • How to remove lock from Smart Things Hub
  • B series & BE series Spacer removal
  • How do I cut a door to accept a Falcon W series lock?
  • What is the minimum stile for Schlage locks?
  • Schlage S200 Series
  • What is an interconnected lock?
  • What is a cylindrical lock?
  • Do we have a Schlage conventional retrofit cylinder for Yale locks?
  • When are Panic Devices required?
  • How to order locks keyed alike?
  • What does the cylinder suffix BDC mean?
  • Why can't I get my JD YA6 cylinder to install into an AD-Series lock?
  • Is there an occupancy indicator for the ND40?
  • Outside lever on the T and RU 571's won't unlock after egress.
  • Why is the key locking and/or unlocking my E996L for a 9875?
  • What did the latch on the MD lock look like?
  • How do I remove the lever on an M lock?
  • What backsets are available on Schlage and Falcon locks?
  • Can the A-series knob be used on a D-series lock?
  • How to order an extended D knob series lock?
  • When did Everest 29 keyways become the default?
  • How do I assemble my ND75 / ND95 lock chassis?
  • How big is the Collins trim?
  • Will a Medeco key-in-lever cylinder fit into an ND lock?
  • What is the part number for emergency release tool for the D271 / B571?
  • What is a display key?
  • How does the L9453 and LV9453 operate?
  • L9071
  • MA561
  • LM9350
  • LM9371
  • X511
  • L9060
  • L9080
  • A53
  • L9050
  • Does Schlage or Falcon manufacture a stainless steel cylindrical or mortise lock?
  • How do I order a lock for a non-standard or thick door?
  • Why is the lever binding on LV9000 locks?
  • What are the standard hinge and lock spacing for doors and frames?
  • Can the Von Duprin WS98/9927 exit device be operated as Night Latch function?
  • Do Schlage cylinders meet BHMA A156.30 Grade 1?
  • Why can't I LINK my AD-Series lock?
  • How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
  • Why does my 7500 retract the latch bolt but not re-lock the trim?
  • Schlage AL small format spacer installation requirements.
  • Why can't I lock my AL53 or ND53 lock with a key?
  • How do you remove an AL lock from a door?
  • L9095EL/EU
  • L9495EL/EU
  • L9493EL/EU
  • L9486
  • What is the part number for a privacy emergency key?
  • How to remove a double cylinder deadbolt?
  • KEYED REMOVABLE
  • T351
  • D66
  • D72
  • X501
  • How does the L9071 operate?
  • L9494EL/EU
  • L9492EL/EU
  • L9092EL/EU
  • L9093EL/EU
  • LM9380
  • Are the Schlage H series knobs sold separate?
  • What are the steps to remove an S lock from the door?
  • Can the B60n deadbolt fit a smaller bore hole in door?
  • What is the cause of my latch staying extended and I have to turn the door knob or lever to retract it?
  • Can I have multiple Hand Held Devices (HHD) coupled to the same lock?
  • How do I identify the old Falcon T lock chassis versus the new T lock chassis?
  • CM Lock Manual Programming Disabled
  • How to remove lock from Wink
  • Is there a plastic lever that fits over knobs?
  • What causes the error "Device does not support this action - E802" when I'm coupling an AD lock?
  • Can the credential reader be changed on a CO-Series lockset?
  • Why is my HHD not connecting to my AD lock?
  • What is thermal bow?
  • How do I change an AD-Series lock to a different AD-Series lock type?
  • Why does the Schlage button light up “Green” when I open the door?
  • Why did my CO Lock stop working after the Reader Module (electronics) was changed?
  • How can I get help for my Locknetics Products?
  • What is part number for the emergency key for privacy function locks?
  • What does the hotel indicator look like for the A, AL, D, and ND?
  • Can I put a Schlage Key-In-Lever cylinder into a Falcon D100 or D200 lock?
  • Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
  • How are interchangeable cores installed?
  • Is the keyed removable option KR available on Von Duprin aluminum mullions?
  • What is a Mechanical Lock?
  • What is a lock function?
  • Will the L9485 or L9486 operate without a hotel cylinder?
  • Von Duprin electrified mullions and handing details.
  • What cylinder do I use on a Von Duprin Keyed Removable Mullion?
  • How do I clear the HandNet for Windows error message, "Index or primary key cannot contain a null value" on a biometric HandKey?
  • Which keyed removable kit is used with a 4754, 4854, 9854, or 9954 mullion?
  • Is the blue ND lever tool shipped with each lock?
  • Explain the function for the L9485.
  • What is the L9080 function?
  • Explain the MA581 function
  • I want to use the same key for all of my locks, how can I do that?
  • How do I remove and reuse a Schlage Control lock?
  • What other locks can the blue lever removal tool 24002693 be used with?
  • Does the S200 cylinder require a sleeve for installation?
  • Key in lever
  • Key over-ride
  • MA521
  • LM9370
  • D53
  • L9485
  • L9480
  • How does the LV9050 operate?
  • L9453
  • L9458
  • D70
  • A70
  • D82
  • Why would the 25-R latch release the door by applying repetitive force to the 510L lever handle?
  • What drains the AA batteries on an CO-Series lock?
  • What drains the AA batteries on an AD-Series lock?
  • Chexit goes into alarm with fast flashing LED and not locking after rearm time.
  • What process should be followed to change the Credential Reader type on a AD-Series lock?
  • Is a standard cylinder keyway such as "C" available in SFIC?
  • Is the MA lock available with the RX feature?
  • What ligature resistant trim is available on the ND or L9000?
  • Moving from Wink System