User questions

Question
Answer
  • What does BA mean when ordering a Monarch device?
  • Does Falcon offer an EL conversion kit for the 24 and 25 series exit devices?
  • What replaced the Falcon Monarch 17 & 18 devices?
  • What trim will work with the discontinued Monarch18 series exit devices?
  • Can the Falcon Monarch 718C or 718NL trim be used with the 25-C exit device?
  • What would the 904H stand for on a Falcon Monarch exit device?
  • Where are hardware templates?
  • Is there a chart that shows which sex bolts are required for mounting the Von Duprin and Falcon/Monarch exit devices?
  • Can a 9500 series operator on the push side be used with Cam lift hinges?
  • Can a Cam Lift hinge be used with LCN closers?
  • Can an EPT be used with Cam Lift Hinges?
  • What is a Cam Lift Hinge?
  • Can I use a Glynn Johnson 410 with a 4040 regular (pull side) mount?
  • What closer can be used with Soss invisible hinges?
  • What cylinders are available with UL437?
  • Is Primus available in 6 or 7 pins?
  • When was e.Primus discontinued?
  • Can the Schlage L or LP section key blank be cut in the field?
  • Does Schlage offer a cam that will work with a Yale mortise lock?
  • Will the residential B60 accept Everest or Primus cylinders?
  • What are the keyway types and patents?
  • Can you order an ND85 with a primus cylinder?
  • What is a Primus cylinder?
  • What is the 40-100 multi-tailpiece cylinder kit?
  • What are the part numbers for the key-in-lever cylinders for the ALX series lockset?
  • Can Primus keys operate non Primus cylinders?
  • What is the part number for an AL Series cylinder?
  • ESCUTCHEON PLATE
  • Do we make a blank trim plate to replace an existing trim?
  • What is the replacement for the Locknetics 9100 series electric strike?
  • What closers replaces the 1370 / 1371?
  • What parts need to be replaced to switch escutcheons?
  • What is the rough opening in walls for frame installations?
  • What is a Pocket Door Frames?
  • What is the difference between the FE and DE-Series frames
  • How many compression anchors are provide per jamb on DW-Series frames?
  • What are the frame hinge locations for a 9'0" door opening?
  • Does Steelcraft have frame installation instructions?
  • What is a drywall slip-on frame?
  • What is the difference between the DW-Series and K-Series frames?
  • Can Drywall Slip-on frames be welded?
  • Schlage Residential Product Warranties
  • What is SRI?
  • When is a AD-Series or CO-Series product considered "Out Of Warranty"?
  • What products are available with an antimicrobial finish?
  • What is the warranty for Steelcraft products?
  • Hardware finish warranty
  • What is the warranty for Schlage commercial mechanical locks?
  • What is the finish warranty on Allegion products?
  • What comes with the 9530-MS Screw pack?
  • Does the Allen head handing screw sit flush when fully installed?
  • Are Graintech doors available with GrainTech on one face and standard panels on the others face?
  • What parts are necessary to add the bottom rod/latch/strike to a 98/9927-LBR/LBR-F (less bottom rod) device?
  • What is the difference between a regular arm and the Rw/PA arm?
  • Where is the RA closer reinforcement located on a frame for a Regular Arm Closer?
  • What is a 62A shoe used for?
  • Will a 4040 Hw/PA hold open at 180°?
  • What special template (ST) is used with a 4040 Rw/PA mount closer and a GJ overhead stop?
  • What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
  • What gauge wire is needed for a CX device?
  • Why is the Von Duprin PS873 power supply buzzing or chattering?
  • Does the wire size of an EPT affect the operation of an EL device?
  • What size wire and run is recommended when using a PS914-2RS?
  • What are the wire gauge and length requirements for QEL devices?
  • Does Schlage have an old Service manual with all of the locks in it?
  • Can the wafer cylinder in an A lock be replaced with a standard cylinder?
  • What is a wafer key?
  • How do you remove the cylinder from an A series knob?
  • I have an ILCO key what is the Schlage equivalent?