User questions

Question
Answer
  • How do I remove an X lock from the door?
  • Why is the lever binding on LV9000 locks?
  • Why do the batteries in my AD four battery pack pop out?
  • How do you remove an AL lock from a door?
  • Why is the Von Duprin 55 or 88 series crossbar sagging?
  • Why is the 613 finish is wearing off my lever?
  • When did LCN quit making traditional potbelly style closers?
  • Can the fluid in an LCN door closer be filled out in the field?
  • How do you identify the model of a Falcon closer?
  • What metal are the locks made of?
  • What would cause my 4600 (4630/4640) Series operator to keep trying to open and squeal after opening to 90 degrees?
  • What power supply is required to operate the 6000 series electric strike?
  • Why is a 5100 electric strike clicking but not locking?
  • What is the most common practice for running electric power from a frame to the door and hardware?
  • Will the 9100 series Benchmark III power an electric strike?
  • Can the 8200 Series operator power a electric strike?
  • Can you power an electric strike or maglock from the 9500 Series Senior Swing?
  • What is the part number for the 6000 series electric strike 24VDC solenoid?
  • CM Lock Manual Programming Disabled
  • How do you program the 8310-865 RF receiver?
  • Toggle code on a KP 232 Keypad
  • Do we offer a parts pack for modular mortise or rim cylinder?
  • Is there a Schlage modular cylinder sales kit?
  • Is there a service kit for modular cylinders?
  • Will there be 900-2Q boards for warranty purposes now that the QEL'S do not require the boards?
  • What is the part number for QEL94/95 inpact conversion kit?
  • Do we offer HD-QEL?
  • Is there a Von Duprin conversion kit to change mechanical to electric latch retraction EL in the field?
  • Does Von Duprin offer replacement QEL motors?
  • Can you convert the EL33A/35A or EL98/99 series exit device to the QEL device?
  • Is there a conversion kit to make 94/95 devices into a QEL?
  • Can QEL and RX be added to an existing 9927?
  • Can the EL or QEL conversion kit be used on the old Von Duprin 33/35 exit device?
  • What is the part number for the EAK PCB only for Monarch Falcon devices?
  • Is there a Schlage modular cylinder sales kit?
  • What are the Von Duprin part numbers for RX, LX and RX,LX-LC switch kits for field installation?
  • What is the part number for the HD EL conversion kit for Von Duprin devices?
  • What is the part number for the Von Duprin maintenance kit?
  • Does Falcon offer an EL conversion kit for the 24 and 25 series exit devices?
  • What back plate conversion kit is required for the 88 with the 373L trim?
  • Can a Von Duprin 996L trim be converted to E996L trim?
  • Does the Von Duprin CD kit include the machined cover plate for the cylinder?
  • Which way is the tail piece of the rim cylinder is inserting into the Von Duprin 98/99 rim device from 996L trim?
  • What is the length of a Schlage rim cylinder?
  • What is the tailpiece and driver part number for the 20-057?
  • What is the part number for the Schlage small format rim cylinder tailpiece?
  • What is the maximum door thickness a rim cylinder can fit on?
  • Can you use a new 812L on an old bar that had a 182L?
  • What is the rough opening in walls for frame installations?
  • Can out of plumb (twisted) frames be adjusted?
  • Can "toed in" or "toed out" jambs be adjusted?
  • Can out of square frames be adjusted?
  • What is a drywall slip-on frame?
  • Does Steelcraft have frame installation instructions?
  • Can steel frames be installed after the wall board is installed in stud wall applications?
  • Can Drywall Slip-on frames be welded?
  • Can DW/K frame series be used in high traffic areas?
  • How many compression anchors are provide per jamb on DW-Series frames?
  • Will Von Duprin supply the 996L, 996L-BE, 996L-NL and 996L-DT trims with an RX switch?
  • When did we Von Duprin release the RX996L trim as a standard?
  • What is (SD) Special Dogging?
  • Can you add the LX option to a Von Duprin device that already has the RX option?
  • What is the difference between Von Duprin LX and/or RX switches and the Signal Switch SS option?
  • Can the Von Duprin RX Switch be installed on an existing Falcon Monarch 19?
  • Is the RX available for the Von Duprin 330 dummy bar?
  • Does the Von Duprin ALK require the RX switch to operate?
  • Does a Von Duprin ALK kit come with an RX switch?
  • Will Von Duprin supply the 996L, 996L-BE, 996L-NL and 996L-DT trims with an RX switch?
  • When did we Von Duprin release the RX996L trim as a standard?
  • What is (SD) Special Dogging?
  • Can you add the LX option to a Von Duprin device that already has the RX option?
  • What is the difference between Von Duprin LX and/or RX switches and the Signal Switch SS option?
  • Can the Von Duprin RX Switch be installed on an existing Falcon Monarch 19?
  • Is the RX available for the Von Duprin 330 dummy bar?
  • Does the Von Duprin ALK require the RX switch to operate?
  • Does a Von Duprin ALK kit come with an RX switch?